Shannon Raquel Hvidsten-Gilbertson

Regional Director Of Operations at Vertin
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Regional Director Of Operations
      • Nov 2021 - Present

      To live out our Mission of Honoring Lives and Enriching Caregivers and to achieve our Vision of being the Provider of Choice for Creating Meaningful Experiences, we are guided by a strong set of Core Values: Commitment to Customers: We treat all with care and empathy, support our communities, and value our relationships.Quality: We provide exceptional service and outstanding products that together, deliver premium value;Integrity & Respect: We honor our commitments and treat customers, partners, and each other with dignity.Courage & Compassion: We have the strength to do what is right for our customer, the business, and one another.Excellence in Execution: We are accountable for our actions, always strive for excellence, and deliver positive results.Continuous Improvement: We have a spirit of learning & development to foster innovation and an on-going pursuit of excellence.How We Got HereTHEN – With a deep desire to provide professional, personalized service for families in their greatest time of need, Joseph Vertin, Sr., founded Joseph Vertin & Sons Funeral Home in Breckenridge, Minnesota, in 1904. His son, Joe, became widely respected for business knowledge, but Joe’s primary concern remained offering the very best care for the members of his community.NOW – Since then, ownership has passed to Joe’s son, Tom, and Vertin has become one of the largest privately held, family-owned funeral home companies in the Midwest. The Vertin Family Tradition refers to the unwavering commitment to our communities and the belief that families are better served through cooperation, not competition. Show less

    • Regional Director Of Operations
      • Nov 2021 - Present

      To live out our Mission of Honoring Lives and Enriching Caregivers and to achieve our Vision of being the Provider of Choice for Creating Meaningful Experiences, we are guided by a strong set of Core Values: Commitment to Customers: We treat all with care and empathy, support our communities, and value our relationships.Quality: We provide exceptional service and outstanding products that together, deliver premium value;Integrity & Respect: We honor our commitments and treat customers, partners, and each other with dignity.Courage & Compassion: We have the strength to do what is right for our customer, the business, and one another.Excellence in Execution: We are accountable for our actions, always strive for excellence, and deliver positive results.Continuous Improvement: We have a spirit of learning & development to foster innovation and an on-going pursuit of excellence.How We Got HereTHEN – With a deep desire to provide professional, personalized service for families in their greatest time of need, Joseph Vertin, Sr., founded Joseph Vertin & Sons Funeral Home in Breckenridge, Minnesota, in 1904. His son, Joe, became widely respected for business knowledge, but Joe’s primary concern remained offering the very best care for the members of his community.NOW – Since then, ownership has passed to Joe’s son, Tom, and Vertin has become one of the largest privately held, family-owned funeral home companies in the Midwest. The Vertin Family Tradition refers to the unwavering commitment to our communities and the belief that families are better served through cooperation, not competition. Show less

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Hospice Care Consultant
      • Sep 2020 - Nov 2021

      Headquartered in Golden valley, Minnesota, Moments Hospice provides hospice services to patients and families throughout Southern Minnesota. Moments hospice involves the support of physicians, registered nurses, social service counselors, certified nursing assistants and volunteers, all following a prescribed plan of care. Our services are available 24 hours a day, seven days a week to any person, regardless of ability to pay. Rather than a place, hospice is a philosophy - a program of care and support wherever patients need us. Our services extend to any location - a private residence, hospital, assisted living facility, or nursing home. Moments Hospice has defined as its mission to affirm life during its final stages by providing compassionate care to patients and their families; by providing access to hospice care for underserved or difficult to serve populations; by wise and efficient use of available resources, and by educating the community in order to provide them with knowledge regarding end-of-life and hospice care around quality of life. Show less

    • United States
    • Individual and Family Services
    • 700 & Above Employee
    • General Manager
      • Jan 2020 - Sep 2020

    • Service Manager & Funeral Director
      • Oct 2018 - Jan 2020

  • National Cremation Society & Neptune Society
    • Greater Minneapolis-St. Paul Area
    • Indepedent Sales Representative
      • 2017 - Jan 2020

    • United States
    • Consumer Services
    • 200 - 300 Employee
    • Sales Manager
      • Jul 2014 - May 2017

    • Mortician
      • Feb 2004 - Dec 2011

Education

  • University of Minnesota-Twin Cities
    Bachelor's of Science, Mortuary Science

Community

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