Experience

DART Aerospace

• Canada
• Airlines and Aviation
• 100 - 200 Employee

• Quality Assurance Specialist

  • Feb 2023 - Present



Henry Pratt Company

• United States
• Mechanical Or Industrial Engineering

• Quality Assurance Engineer

  • Feb 2019 - Mar 2021

  Responsibilities include working with sales, project managers, and the fabrication team gathering and generating documentation for projects. Supported Project Managers in monitoring manufacturing and collaborating in finding solutions where necessary to meet project schedule, cost, and quality goals. Generated paperwork and determining project scope with the sales team to ensure that Henry Pratt had the capabilities to produce the project on-time and on-budget and then generate submittals for projects. Responsible for determining best manufacturing processes to eliminate products defects and inaccuracies. Tracked quality assurance metrics, like defect densities and open defect counts. Reviewed quality specifications and technical design documents to provide timely and meaningful feedback. Estimating, prioritizing, planning and coordinating quality testing activities. Show less



Core Health & Fitness

• United States
• Wellness and Fitness Services
• 200 - 300 Employee

• Buyer/Planner III

  • Feb 2016 - Feb 2019

  Responsibilities included providing continuous interaction with many levels of internal customers to develop specifications and quality performance requirements in a timely manner. Administers purchase orders, contracts, RFQs, and sources materials for Finished Goods, Spares inventory, Engineering, MRO, and Distribution as assigned. Maintains all vendor relationships and their respective files, including quotes, pricing and communications to include bid/quote packages and problem solving. Responsible for understanding all areas of the Business Rules involving order processing, inventory, purchasing, Materials Requirements Planning, and related marketing and accounting impacts to operations. Learning global sourcing for spare and production level purchasing with complete transition to buyers across three business divisions. Show less



Horizon Air

• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Apr 2015 - Oct 2015

  Responsibilities included all service and safety of passengers as well as creating a comfortable atmosphere, continuously monitoring all safety conditions and emergency equipment of aircraft while on the ground and in flight. Worked one-on-one with passengers during all phases of air travel including providing food and beverage service, help with baggage, assisting any ill or disabled passengers. Complied with all Federal Aviation Administration regulations and requirements while utilizing effective communication and customer service skills when answering all passenger inquiries and provided leadership and assistance during flight irregularities. Worked in a fast-paced and at times stressful environment. Show less



OECO

• United States
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Procurement Analyst/Expeditor

  • Jun 2014 - Dec 2014

  Responsibilities included support government contract (FAR/DFAR/ITAR) flow-down activities, administrated and tracked supplier certifications (i.e.; SBA, BAA, etc.). Monitored vender performance to contract compliance, analysis and reporting of key status matrices, coordinated direct/indirect material purchase order delivery timing, to ensure continuity of supplies, production schedules and customer requirements are met. Interfaced with direct/indirect material buyers on delivery schedules and expedites requirements. Provided supplier delivery timing updates to staff, assisted in the set-up of new vendors, including pre-qualification coordination, composed and prepared responses to correspondences on subjects where policy and procedures are established. Resolved routine receiving issues for purchase orders while communicating problem areas for corrective action. Show less



Nautilus Inc.

• United States
• Health, Wellness & Fitness
• 400 - 500 Employee

• Retail Return Specialist

  • Dec 2010 - Aug 2013

  Innovative Health and Fitness Product Manufacturer Managed Retail Return Merchandise Operations. Assisting Retail customers with their warranty, defective, transportation, and DC concerns related to whole good merchandise. Supports the Order management department by addressing all post sales product operational issues. The main duties include; researching, diagnosing, documenting, and completing requests according to the Nautilus Finished Goods and Parts Return policy unless otherwise contracted with the customer. Position responsibilities encompass all aspects of Business to Business Return Merchandise Operations in relation to whole goods including, but not limited to having a full knowledge of; customer contracts, warranty terms, freight/warehouse procedures, order management procedure, sales initiatives, credits/deductions, program allowances, etc. Show less

• Troubleshooting & Retention Specialist

  • Apr 2008 - Nov 2010

  Innovative Health and Fitness Product Manufacturer Responsibilities included providing assistance to administrative supervisors and becoming liaison between call center professionals and the other order processing departments. Carried out problem resolution and developed alternative solutions in accordance with the organization's policies and procedures. Addressed complaints, pulled calls, and gathered research. Ensured timely and accurate customer order fulfillment, shipping and billing error problem resolution, authorizing product returns, and responding correctly to internal and external customer inquiries. Responsible for understanding and responding to questions regarding company products (capability, application, etc.) Provided verbal troubleshooting as a Bowflex, Nautilus, Schwinn specialist. Show less



Urgent Medical Clinic

• Vancouver, WA

• Certified Medical Assistance w/ x-ray

  • 2007 - 2007

  Primary Care and Urgent Medical Clinic Purchasing, planning and inventory control for all medical supplies, tools, DME for clinic, medical records, and referrals. Patient care, x-ray, assisting in procedures, patient education, and phone triage. Primary Care and Urgent Medical Clinic Purchasing, planning and inventory control for all medical supplies, tools, DME for clinic, medical records, and referrals. Patient care, x-ray, assisting in procedures, patient education, and phone triage.



Evergreen Foot & Ankle Specialists

• Vancouver, WA

• Certified Medical Assistance w/ x-ray

  • 2006 - 2007

  Podiatry Medical Clinic Purchasing and inventory control for all medical supplies, tools, DME for clinic. Implementation and customization of purchasing tracking/reporting process. Implementation and customization of new EMR system (MediNotes). Patient care, x-rays, assisting in procedures, patient education, and phone triage. Customer service, scheduling appointments, day sheets, office accounting. Provided 160 hours of professional on the job training to externs in a medical office setting. Show less



Celestica

• Canada
• Manufacturing
• 700 & Above Employee

• Sr. Buyer/Planner/Supply Chain Anaylyst

  • Jul 2000 - Nov 2003

  PCB and Electro-Mechanical Contract Manufacturer Purchasing, planning, customer interface and project management including: cost control and purchase price variance (PPV) for assigned customers. Planned / scheduled production based on MRP and material availability supporting customer's deliveries to over 98% on-time delivery. Maintained dollar levels to within 5% of customers 4 month build schedule. Liaison with customer to incorporate ECO changes and plan affectivity phase-in with manufacturing and engineering. Maintained records for PPV for each customer and work with Project management and accounting to insure proper invoicing and reconcile pricing and billing issues. Repeatedly located hard to find material for a significantly low price to support off-shore accounts and Celestica China and Hong Kong facilities. Procurement of passive components, IC's, Printed Circuit Fab's, sheet-metal and other items required for production. Negotiated with suppliers to establish 'Pipe-Line', JIT and KanBan material support based on customer forecasts. Maintain records for MRB and RTV for specific customers and work in close liaison with the suppliers, manufacturing and receiving to keep purchased material exposure at near zero dollars. Assist in training new buyers to the SAP material/purchasing system. Assist Receiving department in receipt of incoming material. Show less



Triad Resources

• Morgan Hill, CA

• Project Manager/Buyer/Customer Service

  • 1998 - Jul 2000

  PCB, Cable and Electro-Mechanical Contract Manufacturer Provide detail of item cost for customer Bill-of-Material (BOM) based on customer Request-for-Quote (RFQ). Maintain and provide Material and Work-in-Process (WIP) status to customers and internal management. Plan / schedule production to insure On-Time delivery per customer schedules. Provide Purchasing the Customer's forecast and monitor procurement process and material availability to support customer needs. Review customers ECO's including: plan / schedule and insure proper timely procurement to insure incorporation of the ECO. Also maintain status and costs incurred by the ECO's and work with customers for reimbursement. Purchase commodities including: Passives, IC's, connectors and other electrical components/PCB Fab's/ and machined parts/material for Cable manufacturing including wire, and connectors/Production supplies. Manually generate a Materials Requirement Plan on Excel spread sheets, based on Customer Forecast provided by Project Manager. Show less