Shannon Parker

Records Administrator at GEMS World Academy - Chicago
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Angela Mason

It gives me great pleasure to write a very strong letter of recommendation for Shannon Parker. I have known Shannon over the last eight years as an outstanding counselor who is conscientious, hardworking and committed to excellent customer service. I would recommend her without any reservations. She is innovative, precise and always willing to help out the completion of a project. I have observed Shannon as a resource, with her uncanny ability to motivate, convince and gain commitment from others; she stands out from the crowd. She ensures high quality for the organization that she represents and ensures that the same quality is given to the client. Shannon is a diligent worker, who works well with her co-workers and the management team, a true team player. She seeks appropriate help and utilizes available resources to meet needs.

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Credentials

  • Discovering Your Strengths
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Teaching Techniques: Developing Curriculum
    LinkedIn
    Nov, 2019
    - Nov, 2024

Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Records Administrator
      • Aug 2022 - Present

      Admissions Support Organize, maintain, and report all information related to student application and enrollment from inquiry to acceptance and provide assistance to ensure all paperwork is completed effectively Maintain and update the database of all parent contact details and class lists Assist with the financial aid paperwork and records process Effectively learn and communicate GEMS and 1B program differentiators Assist with coordinating and setting up Admissions Events i.e., August welcome event for new families, Open Houses, divisional information Sessions (virtual and/or in person), retention events, recruitment events, fairs, and other events tbd Effectively learn and communicate GEMS and 1B program differentiators Provide timely responses to emails and phone calls regarding admissions Must be available some weekends and evenings. Registrar Responsibilities Prepare paperwork (report cards, transcripts, testing) as requested by students leaving the school and applying elsewhere Oversee and enter internal information such as class lists, cohorts, language groups, and other course details, updating as new students enroll Support teachers in publishing and uploading report cards twice a year Upload NWEA data to parent portal three times per year Manage Bac Manage confidential information Business Office Support • Follow up in collaboration with the Business Office accounts that are not current or have a past due balance Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Admissions Coordinator/Graduate
      • Jan 2020 - Aug 2022

      Counsels students on the phone or in person or through written correspondence regarding the status of their application for admissions. Manage graduate email inbox, respond to questions, and distribute messages. Maintain applicant records and update personal information. Process information cards into Salesforce. Ensures that all completed files are reviewed by counseling staff. Inputs the status of all applications received and records the admission decisions. Also records withdrawal and defer decisions. Initiates a variety of correspondence based upon the individual file including merit awards. Ensures student records are updated and accurate in SlideRoom, PeopleSoft, and Salesforce systems. Inputs student visit information, ensures visit sign-up information is online and updated. Welcomes students to the office, manages main admissions phone line and email inbox. Performs other duties as assigned. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Administrative Coordinator
      • Feb 2014 - Dec 2019

      Provides customer service to parent and students by phone and e-mail. Directs parent and student concerns appropriately as well as assisting the Director and Associate Director,Coordinator of Assignments and Operations with clerical duties and special projects as assigned. Utilize the Housing Management system , Easy Lobby, People Soft, Feith, Nelnet Commerece Manager and Oasis. Manage student works as well as recruit .hire,train and evaluate student workers. Process and oversee check request/purchases orders and process bi-monthly payroll for student workers,order office supplies for the office and Ready Room. Additional duties consist of: flyer distribution, residence verification letters,new key card replacements or lock-out fee fine assessments added to student accounts,manually doing lock-outs for students in the Plymouth building end of year damage charge assessments added to student accounts ,check out paper work, petitions to be released from housing contracts and Residence life Open House. Show less

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Temporary Assistance for Adler Online
      • Jul 2013 - Jan 2014

      Designing courses, maintaining records,preparing Moodle courses and importing content from old courses. Reviewed course content and presentation for grammar, organization and consistency. Assisted with creating multimedia presentations , creating accessible PDF files, scanned readings and embed videos. Designing courses, maintaining records,preparing Moodle courses and importing content from old courses. Reviewed course content and presentation for grammar, organization and consistency. Assisted with creating multimedia presentations , creating accessible PDF files, scanned readings and embed videos.

  • Northwestern University
    • Greater Chicago Area
    • Temporary Part-Time Front Desk Receptionist.
      • Mar 2013 - May 2013

      Answered student inquiries regarding financial aid status. Provided initial and limited counseling to students and parents as necessary. Accepted and responded to calls, emails and walk-ins. Printed documents using Image Now and updated student accounts and financial check list in CAESAR. Answered student inquiries regarding financial aid status. Provided initial and limited counseling to students and parents as necessary. Accepted and responded to calls, emails and walk-ins. Printed documents using Image Now and updated student accounts and financial check list in CAESAR.

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Graduate Intern
      • Jul 2012 - Oct 2012

      Assisted the Career Service Director on coordinating Speed Interview sessions, including a prep session for all students attending, greeting participants, keeping track of time and provided feedback. Developed a Graduate School focus group for Career Services department to collect feedback on topics such as: programs, technology, employment, and career counseling and student development. Collaborated with the Director to provide current job opportunities, networking events and job fairs on blackboard. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Intern in Career Services
      • Jul 2012 - Sep 2012

      Reviewed resumes and cover letters with the assistance of the Associate Director. Collaborated with the Employer Outreach Specialist to provide updated information on current job openings in an announcement for the NCE Alumni newsletter. Counseled 2-3 students a week on the job search process Reviewed resumes and cover letters with the assistance of the Associate Director. Collaborated with the Employer Outreach Specialist to provide updated information on current job openings in an announcement for the NCE Alumni newsletter. Counseled 2-3 students a week on the job search process

    • Admission Counselor
      • Jul 2009 - Aug 2011

      Processed and prepared 50-60 applications for the College of Health Science and other programs as assigned. Calculated GPA’s, checked for prerequisite courses and prepared files for faculty interviews and/or Admissions committee review. Established a professional relationship with incoming applicants to advise them of missing documents and the status of their application, via phone, e-mail or in person. Counseled students and parents about the various courses and programs available to achieve student's career goals. Member of a training team: responsible for training support staff in admission on new Datatel system. Participated in the recruitment, evaluation and selection of applicants for admission. Exhibited competent computer functions to retrieve information, create and run reports, and use the communication management options. Expanded personal knowledge of recruitment trends and information by participating in professional organizations, attending seminars, and reading professional journals. Show less

    • Administrative Assistant l
      • Sep 2008 - Jul 2009

      Managed daily data entry of 200+ applications and supporting documents in a timely manner, including: transcripts, recommendations, test scores, etc. while preparing student files for review. Scheduled appointments for admissions counselors and student counseling center. Transcribed staff meeting minutes, maintained publication and office supply inventories and trained new employees on daily office procedures. Managed daily data entry of 200+ applications and supporting documents in a timely manner, including: transcripts, recommendations, test scores, etc. while preparing student files for review. Scheduled appointments for admissions counselors and student counseling center. Transcribed staff meeting minutes, maintained publication and office supply inventories and trained new employees on daily office procedures.

  • Rush University
    • Greater Chicago Area
    • Secretary III
      • Nov 2006 - 2008

      Prepared 50-100 admission letters and acceptance packets for applicants. Processed 200+ applications and supporting documents in a timely manner. Answered more than 100 calls per day, including transferals using integrated phone system. Ensured accuracy of credit to accounts while processing applications and confirming. Prepared 50-100 admission letters and acceptance packets for applicants. Processed 200+ applications and supporting documents in a timely manner. Answered more than 100 calls per day, including transferals using integrated phone system. Ensured accuracy of credit to accounts while processing applications and confirming.

Education

  • Robert Morris University, Graduate School of Management
    Masters of Management, Higher Education Administration
    2011 - 2013
  • Chicago State University
    Bachelors, Health Science
    2001 - 2005
  • Olive Harvey
    Associates, Arts
    1997 - 2001

Community

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