Application Administrator I

• Jul 2021 - Present

IS Systems Support Specialist

• Sep 2020 - Jul 2021

Cerner System Analyst

• Nov 2018 - Mar 2020

Provide Business Analysis support for the business including process flows, identifying pain points, feature gaps, future state development of new and existing Cerner acquisitions. Act as a Product Analyst within the business and perform project integrations, including requirements gathering, design, guiding development, and testing. Assist with documenting business, user, functional and non-functional requirements. Creation of requirements deliverables for products. Assist in requirements validation and feasibility analysis. Accurately report issues and status to project management. Possess excellent communication skills to interface with various stakeholders from business consumer to technical staff. Develop and maintain company wide patient transfer documentation, utilizing a centralized data repository General support for Transfer Centers including but not limited to monitoring vendor tickets to ensure effective solution has been received and installed. Show less

Healthcare Consultant Systems Analyst

• May 2018 - Nov 2018

Cerner systems - troubleshooting, creating and modifying PowerForms, iView bands, DTAs, code sets, dynamic groups, conditional logic, tasks and task types. Experience with priv and pref maintenance tools, Bedrock Wizard and editing the Event Set Hierarchy. Cerner systems - troubleshooting, creating and modifying PowerForms, iView bands, DTAs, code sets, dynamic groups, conditional logic, tasks and task types. Experience with priv and pref maintenance tools, Bedrock Wizard and editing the Event Set Hierarchy.

Senior Application Systems Analyst

• Apr 2012 - Feb 2018

Product management for Cerner Millenium SurgiNet. Training end users, testing upgrades and enhancements, building and working as a liason between facility users and Cerner AMS. Worked on the development team and I continue to maintain standards and consistency between multiple facility environments. Lead User Group calls and SurgiNet Product Management Committee Meetings. Product management for Cerner Millenium SurgiNet. Training end users, testing upgrades and enhancements, building and working as a liason between facility users and Cerner AMS. Worked on the development team and I continue to maintain standards and consistency between multiple facility environments. Lead User Group calls and SurgiNet Product Management Committee Meetings.

Application Configuration Engineer

• Sep 2011 - Apr 2012

Application Analyst II

• Dec 2010 - Jan 2012

Associate Application Analyst

• Mar 2008 - Dec 2010

Plan, organize and coordinate application support for surgery applications in a clinical information system environment. Coordinate interaction between hospital clinical users of computer applications, the local Information Systems department and related vendor support personnel. I am responsible for the implementation of PHS/HSM applications and ongoing enhancements. Consult with and assist users in making the most effective use of computer applications through training, testing, system monitoring, and problem resolution. Use basic Crystal report writing skills. Some use of SQL for build and troubleshooting. Work as a liaison between business partners and vendor for design of HSM custom screens and content. Provide end user support. Show less

Senior Supply Analyst

• Sep 2003 - Mar 2008

Prepared cost analysis as well as completing and maintaining contracts. Responsible for materials management implementation of Lawson software, training and end user support. Handle recall notifications, communicating with areas affected. I maintained Dunn & Bradstreet procurement software in materials as well. Prepared cost analysis as well as completing and maintaining contracts. Responsible for materials management implementation of Lawson software, training and end user support. Handle recall notifications, communicating with areas affected. I maintained Dunn & Bradstreet procurement software in materials as well.

Contract Services

• Jan 2003 - Sep 2003

Processed orders for incoming calls from dentist and physicians for pharmaceuticals and provided dentists with information on our products on outbound call. Support contract sales department with research on drugs in clinical trials. Provide other needed support to outside sales reps. Processed orders for incoming calls from dentist and physicians for pharmaceuticals and provided dentists with information on our products on outbound call. Support contract sales department with research on drugs in clinical trials. Provide other needed support to outside sales reps.

Warehouse Supervisor / Purchasing/Wholesale

• Mar 2000 - Dec 2002

Managed all aspects of warehouse operations including being responsible for all state wholesale regulations. I coordinated patient deliveries, shipping and receiving and oversaw DME equipment ordering. Hired, trained, and provided orientation for all warehouse, delivery and pharmacy employees. Obtained and negotiated new account contracts with vendors for all pharmaceuticals and supplies. Office Safety Director - implemented safety policies to comply with OSHA regulations and participated as a member of the performance improvement committee. Show less

Warehouse Supervisor / Patient Services Representative / Pharmacy Technician

• Apr 1999 - Mar 2000

Managed all aspects of warehouse operations and coordinated all patient deliveries, shipping and receiving. I oversaw DME equipment, maintenance and purchasing. Performed Pharmacy technician duties and assisted with patient intake referrals. Managed all aspects of warehouse operations and coordinated all patient deliveries, shipping and receiving. I oversaw DME equipment, maintenance and purchasing. Performed Pharmacy technician duties and assisted with patient intake referrals.