Shannon Oliveira

Style & Design Manager at Gourmet Caterers
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Contact Information
us****@****om
(386) 825-5501
Location
Providence, Rhode Island, United States, US

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5.0

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Arthur Henderson

Shannon is an excellent store manager and team builder. Her stores are always well run.

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Credentials

  • Microsoft Excel: Beyond the Basics
    Fred Pryor/Career Tracks
    May, 2017
    - Oct, 2024
  • Microsoft Excel: The Basics
    Fred Pryor/Career Tracks
    Dec, 2016
    - Oct, 2024

Experience

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Style & Design Manager
      • Mar 2019 - Present

      Facilitate the company in the daily operations of creating and executing events. Specifically, styling food stations according to the theme and menu selection. Create signage for various types of events. For example, menus for plated dinners, food station signs, miniature allergen indicators, etc.Implemented an updated gift box initiative in collaboration with other directors to sustain new restrictions due to COVID.Hired, trained and oversaw the daily responsibilities of my assistant during our prime seasons. Assist the sales team in the planning of décor needs and signage in meeting on a weekly basis. Provide support to other managers and directors related to decoration.Supervise and produce gift boxes based on the client’s demands.Maintain the various design areas on site. This consists of organizing and taking stock of current inventory.Anticipate the commitments of the upcoming season in researching new trends in products and signage, leading to then purchasing.

    • Marketing Manager
      • Nov 2014 - Present

      Assist the president with daily operations in customer acquisition and customer retention. Provide services in mailing list, data and technology services. Specifically, in providing postal/email list programs for various companies’ marketing campaigns.Accommodate in CRM, database development and management for multiple companies.Manage the marketing of our services, typically through email marketing. Assist the president with daily operations in customer acquisition and customer retention. Provide services in mailing list, data and technology services. Specifically, in providing postal/email list programs for various companies’ marketing campaigns.Accommodate in CRM, database development and management for multiple companies.Manage the marketing of our services, typically through email marketing.

    • United States
    • Software Development
    • Sales Associate
      • Nov 2014 - Nov 2017

      Aided the store owner with the daily operations of the entire store. Specifically responsible for generating sales through excellent customer service and styling expertise. Arranged daily consignor appointments.Contributed in maintaining the high quality and excellent condition of clothing and accessories accepted from consignors. As well as selecting clothing and accessories in fashion and in season. Aided the store owner with the daily operations of the entire store. Specifically responsible for generating sales through excellent customer service and styling expertise. Arranged daily consignor appointments.Contributed in maintaining the high quality and excellent condition of clothing and accessories accepted from consignors. As well as selecting clothing and accessories in fashion and in season.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Assistant Manager
      • Aug 2013 - Nov 2014

      Assisted the store manager with overall supervision of the entire store. Specifically responsible for maintaining the visual aspects of the store as visual merchandiser manager. Enforced driving business sales through effective customer experience and leadership.Assisted in managing store team, specifically selling associates. Protected the company brand through excellent customer service, constant supervision of the sales floor and upholding visual standards. Perfected skills in clientele programs, through selling, as well as excellent brand and product knowledge.

    • United States
    • Retail
    • 100 - 200 Employee
    • Store Manager
      • Oct 2010 - Jul 2013

      Oversaw the daily in-store operations.Specifically stockroom systems and maintaining the standard of visual merchandise.Provided the best store experience for each customer.Spearheaded the recruitment and hiring of individuals.Oversaw associates in daily store operations, stockroom systems, and providing the best customer service. Coached in preventing theft and loss of merchandise through internal and external opportunities.Responsible for adhering to policies and guidelines relating to the management of employees. Overcame daily adversity in a consistently changing and fast pace business. Monitored and projected last year’s sales in comparison to this year’s sales on a daily basis.

    • Higher Education
    • 700 & Above Employee
    • Supervising Receptionist
      • Sep 2009 - Aug 2010

      Coordinated the receptionist’s schedules and work.Supervised the AEC staff.Created and conducted on-going training sessions for the receptionists each semester.Prepared manuals and documents to assist receptionists, tutors and other supervisors. Maintained employees’ paper and electronic based schedules.Entered data to record student’s visits. Coordinated the receptionist’s schedules and work.Supervised the AEC staff.Created and conducted on-going training sessions for the receptionists each semester.Prepared manuals and documents to assist receptionists, tutors and other supervisors. Maintained employees’ paper and electronic based schedules.Entered data to record student’s visits.

Education

  • University of Rhode Island
    Bachelor's degree, Fashion Merchandising
    2006 - 2010
  • Falmouth High School
    High School Diploma
    2002 - 2006

Community

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