Experience

AEM, Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2020 - Present

  Provide correspondence to customers in relation to sales quotes, production schedules, and updates along with general information pertaining to our products. Front end support and liaison between the customer and the rest of the product line. Responsible for data entry and management for two separate product lines. Organizing and preparing relevant data on purchasing packages for engineering reviews.

• Production Planner

  • Oct 2019 - Present

  Organizing and preparing relevant data on purchasing packages for engineering reviews. Coordinating with distributors for the purchase of raw material goods used for production. Managing an in-house inventory and allocation for the production schedule. Provide support and training to new members in customer service and the front end production team. Assist in implementing improvements for the process flow.

• Processing Technician

  • Apr 2019 - Oct 2019

  Perform receiving inspection for incoming raw materials and assist in the management and allocation of finished and raw material for production needs. Provide support for acting process engineers. Archive and manage completed data packages. Responsible for the release of materials to production.