Shannon Mims
OEM Account Manager at Optibelt, USA- Claim this Profile
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Topline Score
Bio
Mark Ortega
Shannon is a skilled and detail-oriented supply chain professional. She plays a critical role in the simultaneous management of supply for manufacturing components and stocked inventory requirements. Shannon performs complex forecast management and in-bound scheduling of product from production facilities in Europe to end customers in the United states. Her work spans hundreds of critical manufactured components. She coordinates changes in customer orders and manufacturing schedules in a job that is fast-paced, requires precision, rapid decision-making, constant monitoring and change, and excellent communication skills. Beyond inventory and forecast management, Shannon manages multiple requirements of in-bound and out-bound transportation. She understands the importance of maintaining high customer service levels through product availability and the seamless transition of product delivery across multiple transportation modes. Shannon exudes positivity. She has earned the respect of her colleagues. I give her my highest recommendations.
Mark Ortega
Shannon is a skilled and detail-oriented supply chain professional. She plays a critical role in the simultaneous management of supply for manufacturing components and stocked inventory requirements. Shannon performs complex forecast management and in-bound scheduling of product from production facilities in Europe to end customers in the United states. Her work spans hundreds of critical manufactured components. She coordinates changes in customer orders and manufacturing schedules in a job that is fast-paced, requires precision, rapid decision-making, constant monitoring and change, and excellent communication skills. Beyond inventory and forecast management, Shannon manages multiple requirements of in-bound and out-bound transportation. She understands the importance of maintaining high customer service levels through product availability and the seamless transition of product delivery across multiple transportation modes. Shannon exudes positivity. She has earned the respect of her colleagues. I give her my highest recommendations.
Mark Ortega
Shannon is a skilled and detail-oriented supply chain professional. She plays a critical role in the simultaneous management of supply for manufacturing components and stocked inventory requirements. Shannon performs complex forecast management and in-bound scheduling of product from production facilities in Europe to end customers in the United states. Her work spans hundreds of critical manufactured components. She coordinates changes in customer orders and manufacturing schedules in a job that is fast-paced, requires precision, rapid decision-making, constant monitoring and change, and excellent communication skills. Beyond inventory and forecast management, Shannon manages multiple requirements of in-bound and out-bound transportation. She understands the importance of maintaining high customer service levels through product availability and the seamless transition of product delivery across multiple transportation modes. Shannon exudes positivity. She has earned the respect of her colleagues. I give her my highest recommendations.
Mark Ortega
Shannon is a skilled and detail-oriented supply chain professional. She plays a critical role in the simultaneous management of supply for manufacturing components and stocked inventory requirements. Shannon performs complex forecast management and in-bound scheduling of product from production facilities in Europe to end customers in the United states. Her work spans hundreds of critical manufactured components. She coordinates changes in customer orders and manufacturing schedules in a job that is fast-paced, requires precision, rapid decision-making, constant monitoring and change, and excellent communication skills. Beyond inventory and forecast management, Shannon manages multiple requirements of in-bound and out-bound transportation. She understands the importance of maintaining high customer service levels through product availability and the seamless transition of product delivery across multiple transportation modes. Shannon exudes positivity. She has earned the respect of her colleagues. I give her my highest recommendations.
Credentials
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Dental Assistant Certification
Arlington Dental Careers School
Experience
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Optibelt, USA
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United States
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Mechanical Or Industrial Engineering
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1 - 100 Employee
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OEM Account Manager
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Jan 2019 - Present
➤ Provides direct oversight to overall site operations, which include management of annual revenues between $1M to $5M.➤ Conducting regular follow-ups with both end-user clients and executive-level facility managers to guarantee the attainment of all strategic goals and objectives.➤ Fulfills multiple tasks such as interviewing, hiring, orientation, training, scheduling and attendance, shift meeting and safety briefings, promotion and dismissals, and achievements.➤ Leads and supervises all recruiting efforts to ensure consistent achievement of sufficient and qualified staff levels.➤ Successfully attains production goals and service level agreements to drive positive corporate partnership.
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PHC Biomed
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United States
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Medical Equipment Manufacturing
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100 - 200 Employee
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Service Team Lead | Project Management Coordinator
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Jan 2016 - Dec 2019
➤ Entered shipments of spare parts, services, and accessory orders according to customer requirements and timeliness goals.➤ Determined technical resources in response to inquiries, installing accessories, and executing pre-delivery and field services.➤ Coordinated vendor orders and invoices as well as organizing and assisting customer projects as needed.➤ Observed strict compliance with PHCNA and regulatory compliance in maintaining service partner files.➤ Provided support in defining key performance indicators (KPIs), compiling data, and submitting reports to the management.
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Customer Service Assistant Manager/Education Coordinator
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Jan 2014 - Dec 2016
➤ Delivered a number of services associated with customer orders such as entering data, processing orders, submitting tracking numbers, filing claims, processing credits and returns, and evaluating quality.➤ Interfaced with the customer through phone or email, demonstrating a professional company image.➤ Addressed customer inquiries, including coordination of order status and ordering procedures, product, promotional, and service-related information in a timely manner.➤ Efficiently carried out various administrative duties such as office supply inventory maintenance, event coordination, catering, travel booking, and other office management activities.➤ Held accountability in overseeing social media marketing plans and implementation.➤ Made notable recognition for outstanding efforts in increasing team coordination and productivity.
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Dr. Michael Kevlyn
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1 - 100 Employee
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Dental Assistant
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Jan 2012 - Dec 2014
➤ Interfaced with patients and executed a number of introductory services, including charting, x-rays, and general cleansing➤ Organized follow-up appointments for patients in receiving comprehensive services appropriate to their care➤ Exhibited expertise in guiding patients on treatment plans and preventative care. ➤ Interfaced with patients and executed a number of introductory services, including charting, x-rays, and general cleansing➤ Organized follow-up appointments for patients in receiving comprehensive services appropriate to their care➤ Exhibited expertise in guiding patients on treatment plans and preventative care.
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Polyline
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Portugal
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Architecture and Planning
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Customer Service Representative
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2008 - 2012
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Education
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2002 - 2007
College of DuPage
General Studies -
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Harper College
Training
Community
