Shannon Miller

Senior Director of Healthcare Operations at Kinney Drugs
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Contact Information
us****@****om
(386) 825-5501
Location
US
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5.0

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David Stachnik

Shannon has some of the best organizational skills and follow-through that I have ever experienced combined with excellent leadership skills.

David Stachnik

Shannon had as much determination to see tasks to completion than anyone I've worked with in a long time, and exemplified organizational skills.

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Experience

  • Kinney Drugs
    • United States
    • Retail
    • 500 - 600 Employee
    • Senior Director of Healthcare Operations
      • Jun 2022 - Present

    • Senior Director of Healthcare Operations
      • Jun 2022 - Present

    • Director of Patient Outcomes and Pharmacy Technology Optimization
      • Mar 2018 - Jun 2022

      Kinney Drugs provides high-quality pharmacy, health, and retail services at fair and competitive prices to serve and satisfy the customers' needs.As the Director of Patient Outcomes & Pharmacy Technology Optimization, I oversee the creation and management of Kinney Drugs' clinical programs. These programs include Pay for Performance programs that lower DIR fees, immunizations, CLIA Waived Testing, Medication Therapy Management, and chronic care management.Additionally, I oversee the implementation and utilization of technology that support these programs. I manage a team of 3 individuals who support the store teams to pursue excellence in each of these programs. Our team leverages technology, including the pharmacy dispensing software, IVR, and clinical platforms, to improve efficiency, workflow, and clinical services integration.

    • Manager of Pharmacy Services
      • Mar 2014 - Mar 2018

      After being promoted as a Manager of Pharmacy Services, I closely worked with the Director of Pharmacy Operations in providing oversight of current clinical programs such as medication therapy management and disease state management programs. I also educated and trained pharmacists in offering clinical services that exceed client expectations.

    • Clinical Pharmacist
      • Jun 2012 - Mar 2014

      My responsibilities as a Clinical Pharmacist included receiving and interpreting written/oral prescriptions, counseling patients on the proper use of medications and devices, and maintaining/monitoring the Rx and OTC inventory. Moreover, I facilitate drug compounding as necessary.

  • Albany College of Pharmacy and Health Sciences
    • Assistant Professor
      • Jul 2005 - May 2012

      Assistant Professor of Pharmacy Practice with extensive didactic and experiential teaching experiences. Responsible for precepting students at both an ambulatory care and community pharmacy sites, course development and coordination. Additionally, I developed an ASHP accredited Community Pharmacy Residency Program for Price Chopper Pharmacy. Assistant Professor of Pharmacy Practice with extensive didactic and experiential teaching experiences. Responsible for precepting students at both an ambulatory care and community pharmacy sites, course development and coordination. Additionally, I developed an ASHP accredited Community Pharmacy Residency Program for Price Chopper Pharmacy.

  • The Endrocrine Group, LLC and Albany College of Pharmacy
    • Albany, New York, United States
    • Ambulatory Care Resident
      • Jul 2005 - Jun 2006

Education

  • Albany College of Pharmacy of Union University
    Doctor of Pharmacy (Pharm.D.)
    2001 - 2004

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