Shannon Michelle D'souza

Senior User Interface Designer at 99x Studio
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Contact Information
Location
Bengaluru, Karnataka, India, IN
Languages
  • English Full professional proficiency
  • Hindi Elementary proficiency
  • Konkani Native or bilingual proficiency
  • French Elementary proficiency

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Neetal Kalia

Shannon is an incredibly talented designer with a keen eye for detail and a deep understanding of the principles of user-centered design. She has a great ability to take complex concepts and translate them into intuitive and user-friendly interfaces that meet the needs of our customers. Her work has not only improved the user experience of the products, but has also helped to increase user engagement and retention. Shannon has been really good, always willing to listen to feedback and make adjustments as needed. I wish you all the best in your future roles.

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Credentials

  • Foundations of User Experience (UX) Design
    Coursera
    Jul, 2021
    - Sep, 2024
  • The Web Developer Bootcamp
    Udemy
    Jan, 2019
    - Sep, 2024
  • The Ultimate Beginner's Guide to Django 1.11
    Udemy
    Aug, 2018
    - Sep, 2024
  • Professional Diploma in Digital Transformation - Big Data with Hadoop
    NIIT Limited
    Jan, 2018
    - Sep, 2024

Experience

    • India
    • Design Services
    • 1 - 100 Employee
    • Senior User Interface Designer
      • Mar 2023 - Present
    • India
    • E-Learning Providers
    • 1 - 100 Employee
    • UI/UX Designer
      • Nov 2020 - Jul 2022

      Highlights:1. Led the design and development of two new product extensions for EdYoda: Classrooms (LMS) and Certifications. This included creating information architecture, user journeys, wireframes, and interactive prototypes, as well as conducting internal testing. - EdYoda Certifications: Platform that allows students to enroll, schedule, prepare, take exams, and receive their reports and certificates in a single location. - EdYoda Classrooms: Comprehensive learning management system catering to the needs of students, instructors, and admin managers.2. Collaborated with the Program Delivery Team to design a visually consistent Student Program Handbook, including sourcing and creating illustrations.3. Streamlined operations and designed the UI for the Zen Rewards API, resulting in a reduction of task completion time from 4 hours to 30 minutes.4. Created a template design for certificates to be awarded to EdYoda graduates.5. Revamped the Landing page of the EdYoda platform to effectively communicate its value propositions. Show less

    • Associate Software Developer
      • Oct 2019 - Nov 2020

      Highlight:1. Led the design and development of the "Learn and Earn" feature page for the EdYoda platform.From 2019 to 2020, I contributed to the establishment of new product features and departments within the company, including:HR & Hiring: Assisted in creating job descriptions, scheduling and conducting interviews, and managing the recruitment process. This experience enhanced my communication and interpersonal skills.Digital Marketing: Ideated and executed concepts for social media posts and videos, designed and ran ad campaigns using Facebook Ads, and conducted A/B testing.Operations: Developed and implemented the process flow for a new mode of payment, the Income Share Agreement, from creating awareness to finalizing payments.Program Delivery: Led remote orientation sessions for new batches. Show less

    • Software Development Intern
      • Jul 2019 - Sep 2019

      Highlights:1. Assisted in designing and developing the website "ZekeLabs for Singapore" from concept to launch, including presentation to stakeholders.2. Designed visually engaging banners and thumbnail images for each course on the website.3. Developed quiz assignments and evaluated coding submissions for students in the Web Development course.

    • Junior Web Developer
      • Mar 2018 - Mar 2019

      • Insight into the development process of a Rent Management application • HTML, CSS, Django • Insight into the development process of a Rent Management application • HTML, CSS, Django

    • Oman
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Software Intern
      • Nov 2018 - Dec 2018

      Contributed to the design and development of the user interface for ATS Global Xpress' online platform, "Xpression". Responsibilities included: • Conducted software testing to ensure proper functionality and user experience. • Managed data entry and tracked courier-related issues to ensure timely resolution and customer satisfaction. • Provided customer service support to ensure a positive experience for clients utilizing the platform. Contributed to the design and development of the user interface for ATS Global Xpress' online platform, "Xpression". Responsibilities included: • Conducted software testing to ensure proper functionality and user experience. • Managed data entry and tracked courier-related issues to ensure timely resolution and customer satisfaction. • Provided customer service support to ensure a positive experience for clients utilizing the platform.

    • Oman
    • Banking
    • 700 & Above Employee
    • IT Intern
      • Aug 2015 - Sep 2015

Education

  • Birla Institute of Technology - Mesra, International Centre
    Bachelor of Engineering - BE, Computer Engineering
    2013 - 2017
  • Indian School Muscat
    Higher Secondary School Certificate, Mathematics and Computer Science
    2011 - 2013
  • Indian School Muscat
    Secondary School Certificate, CGPA: 10.00 (out of 10.00 points)
    1999 - 2011

Community

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