Experience

Nuclear Care Partners

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Scheduling Specialist

  • May 2020 - Present

  • I'm very detail oriented, completely staffing each patient in advance, and I'm willing to make adjustments in the moment as needed. • I'm an ambassador of the organization, weekly check-ins with patients and patient families to determine a change in schedule (different times, days, etc). • I assist in local recruitment efforts when needed. This included holding a recruitment event locally, and screening candidates when necessary. I work closely with the recruiting team to fill gaps and needsin staffing matrix. • I work under the direction of the branch leader to ensure that all patient visits are scheduled and staff are appraised of their schedules. • I develop a monthly schedule for 100 employees or more at any given time. • I'm able to maintain a consistent schedule of caregivers for the patient and a desirable schedule for nurses and aides. • Manage “On-Call” schedule for the branch, specifically for 24-hour patients. • Monitor reports of daily nursing hours utilized for the branch. • Manage call offs, missed visits, and late staff and coordinates with the branch leaders daily/weekly regarding patterns and trends. • Maintains a pool of staff to fill call off sifts, and handled these situations quickly and effectively. Monitor call off situations to determine if there are problems that need to be resolved. • I have strong computer skills to prepare, change, and update the schedule. • I review the approved time off requests and schedules patients accordingly, to include; vacation, leave of absences and unpaid time off. • Solve problems quickly, while maintaining the highest level of professionalism and customer service. • I had to be flexible and committed to scheduling, especially when after hours or last minute situations arise. • Focused on attention to detail to ensure mistakes do not occur, that schedules are communicated in a timely fashion and all staff/patients are aware of changes.



NA

• SAHM

  • May 2017 - May 2020

  • Managed daily household chores and maintained schedules that benefitted the well-being of my child. • Multi-tasking and prioritizing skills • Maintain a schedule as well as adapt to change and be flexible. • Experience with negotiating and creative problem solving. • Honed communication techniques to ensure clarity and intent. • Computer and internet skills. • Written and verbal communication. • Organizational skills. • Multi-tasking. • Time management skills. • Ability to work under pressure. • Decision making. • Self-motivation



SEPHORA

• France
• Retail
• 700 & Above Employee

• Fragrance Specialist Manager

  • Oct 2014 - May 2017

  • As a Fragrance Manager, I was an expert in all things fragrance and would greet and provide friendly, knowledgeable service to every client who enters the fragrance zone. • I would determine a client’s fragrance needs and suggest products that meet those needs based on my expertise and/or assistance with Sephora’s Fragrance IQ technology • Ensure compliance with sampling policies and procedures • Participate in inventory control, loss prevention programs to reduce shortage • Create the best customer service experience for the client by getting to know there wants and needs • Assist in other areas of the store if requested/necessary, such as the cash wrap • Ensure continued product training plans are met so I can remain an expert in fragrance trends, application, and special events within the store • Demonstrate Sephora's values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative



Famous Footwear

• Retail
• 700 & Above Employee

• Assistant Manager

  • Dec 2011 - Oct 2014

  Office work, secretarial duties, customer service, manage employees, open and close the store, key holder. • Experience in management hiring, letting go of employees, opening and closing the store, computer system updates, scheduling, contacting businesses about issues, booked appointments for clients, rescheduled conflicting appointments. • Experience in office work filing, multi-line phones, appointment scheduling, returning important calls, inputting data into the computer, work with most software systems. • Experience with inventory of supplies and product placing orders online, over the phone, and mail, receiving orders and cross checking them to the original ordering list, organizing all paper work to be easily accessed at a later time, cleaning out old forms and creating newer ones, adding new filing systems to help eliminate clutter. • Ability to type correspondence, memos, and reports. • Computer literate with the following software; Microsoft word, excel, power point, outlook, photo shop and windows vista. • Ability to run the following office equipment; multi line phone systems, fax, scanner, copier, etc. • Experience in office management supply purchasing, reception, cashier, customer relations, organize inventory, filling management, loss prevention, consulting and marketing.