Salesforce Consultant

• Feb 2022 - Present

Business Systems Director

• Dec 2021 - Feb 2022

● Perform all duties of Salesforce Program Manager (previous role)● Manage relationship and contract negotiations with Salesforce ● Lead 11 data analysts of an in-house app (4insite)● Assign client portfolios to team members

Salesforce Program Manager

• Apr 2021 - Dec 2021

● Develop, test, and deploy custom Salesforce applications, using declarative tools and change sets● Partner with SBM stakeholders to gather requirements and offer solutions that align business requirements with system functionality● Engage with internal IT teams and external consultants regarding development needs and integrations● Perform administrator functions such as user management, validation rules, and storage management● Create and execute change management process including end-user training and documentation● Migrated entire sales team from Smartsheets to Salesforce within 3 months of hire Show less

Salesforce Consultant

• May 2018 - Apr 2021

● Manage client relationships throughout sales/project lifecycle from discovery to delivery ● Engage in pre-sales activities with TeamCentric Sales Executives and Salesforce.com Account Executives to scope potential projects for TeamCentric ● Craft statements of work and ensure the prospect understands the project scope ● Design, build, test, and deploy both new implementations and improvements to client Salesforce instances ● Perform data analysis, manipulation, and migration from legacy systems to Salesforce ● Assist client with UAT ● Training of client system administrators and end users ● Provide ongoing support post-project ● Maintain knowledge of the Salesforce environment Show less

Meeting Event Registration Manager

• Sep 2017 - Jun 2018

• Managed registration technology and associated needs• Oversaw guest communications; registration, email and mobile app • Managed on-site registration needs• Coordinated onsite program operation with On-Site Deployment Team

Senior Travel Director

• Dec 2013 - Sep 2017

· Coordinated on-site logistics for group incentive travel and company-wide business meetings focusing on Fortune 500 companies in the financial, automotive, and technology industries worldwide· Enforced contracts and monitor invoices to help control costs while submitting accurate client billing for the program with some budgets exceeding $2 million dollars· Consistently led groups of Travel Directors ranging in size from 2-15 on-site with duties including; scheduling, crisis management, billing, and client liaison Show less

Account Manager

• Jun 2013 - Nov 2013

* Generated new business leads in line with strategic goals through research, cold calling, networking, account expansion and staff referrals * Managed entire sales process - lead generation, proposal and pitch development, new account set-up, new account kick-off and ongoing follow-up for retention and expansion * Vendor/Partner relationship development, management and expansion (Accuvant, Oracle, Ping, etc.) * Executed strategic calling campaigns as sponsored by vendors * Sales support for all existing and new sales/services opportunities as needed * Recruitment of technical/functional positions as needed Show less

Sales/Business Partner

• Mar 2013 - May 2013

* Worked on a start-up reselling Microsoft CRM Online * Passed Microsoft Standard Sales Assessment for CRM 2011 * Worked on a start-up reselling Microsoft CRM Online * Passed Microsoft Standard Sales Assessment for CRM 2011

Recruitment Consultant IT - ERP/CRM Specialist

• Jan 2012 - Nov 2012

* Specialized in high level IT candidates within the ERP and CRM technical verticals * Generated prospective vacancies and secured meetings with new business leads * Developed and maintained relationships with top JD Edwards, MS Dynamics, and Salesforce.com professionals via LinkedIn, job boards, and direct contact * Gathered requirements from hiring managers to match appropriate candidates to vacancies * Negotiated salaries, terms/conditions, and fees for recruitment services * Specialized in high level IT candidates within the ERP and CRM technical verticals * Generated prospective vacancies and secured meetings with new business leads * Developed and maintained relationships with top JD Edwards, MS Dynamics, and Salesforce.com professionals via LinkedIn, job boards, and direct contact * Gathered requirements from hiring managers to match appropriate candidates to vacancies * Negotiated salaries, terms/conditions, and fees for recruitment services

Corporate Recruiter/Organizational Leader/Salesperson

• Sep 2008 - Jan 2012

• Recruited, trained, managed and motivated a total of 23 students for direct sales summer program • Finished in Top 20 of all full time dealers• Organized and conducted weekly sales meetings to train and motivate sales force of 15-30 students• Analyzed statistical information of sales force on weekly and daily basis• Attended over 100 hours of advanced sales and management training• Personal Retail Sales of $65,750 and $71,250 during 12 week summers of 2009 and 2010 respectively Show less

Student Manager/Salesperson

• Sep 2007 - Sep 2008

• Recruited, trained, managed and motivated two students for direct sales summer program• Finished in Top 15 of all experienced dealers• Assisted with weekly training of sales force of 30 students on the field during the summer• Devoted ten hours weekly to manager meetings, interviewing prospective students and running informational sessions• Attended over 100 hours of advanced sales and management training• Personal Retail Sales of $63,750 in 12 weeks (21% increase over previous summer) Show less

Independent Contractor/Salesperson

• May 2007 - Sep 2007

• Established success principles through direct sales (positive attitude, goal setting, motivation)• Executed all ordering, inventory, accounting, scheduling, sales, and delivery of product• Prospected and approached over 3,000 families from various socio-economic levels• Finished in the top 10 of over 1500 first year sales people• Personal retail sales of $52,500 in an 11 week period• Relocated to Maine