Experience

Carolinas Telco Federal Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Member Support Specialist

  • Jul 2022 - Present

  Supporting members in the credit union; Member Support specialist; Supporting members in the credit union; Member Support specialist;



Bank of America

• United States
• Banking
• 700 & Above Employee

• Assistant Manager

  • Oct 2007 - Jun 2022

  Managing Teller development and proficiency along with platform associates Creating a value added experience for customers Providing Teller and operations oversight Assisting with and owning various functions that support the teller line Identifying and minimizing risk Ensuring operational excellence and compliance Actively recruited and oversaw training for all new branch employees Scheduling employees Completing all reports required for audit Responsible for balancing vault and maintain control of cash in branch Approval of timesheets and making sure employees are on tasks Managing and responsible for ATM Received Officer of the Bank Promotion in 2012 Received an internal audit score of 100 in 2013 Helped improved customer satisfaction to 100% for 5 months straight Show less



Lane Bryant

• United States
• Retail
• 700 & Above Employee

• Part time relief key manager

  • Feb 2006 - Nov 2006