Experience

Marki Microwave

• United States
• Semiconductor Manufacturing
• 1 - 100 Employee

• Sales Operations Analyst, Sr.

  • Nov 2020 - Present



Peregrine Semiconductor

• United States
• Semiconductors
• 100 - 200 Employee

• Sales Systems Analyst

  • Sep 2013 - Nov 2020

• Account Representative III

  • Sep 2012 - Sep 2013



LG Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Logistic Specialist III, Supply Chain

  • Sep 2007 - Jun 2012

  Oversee daily warehouse activities of 3rd party logistics (3PL) partner. Ensure compliance to customer shipping guidelines and inbound routing guide. Communicate with customer regarding PO acceptance, revisions and delivery schedules. Execute logistical plans and procedures and organize a variety of logistical issues. Monitor inventory and analyze requirements in order to develop plans to achieve desired delivery times and order fill rates. Collaborate with production and packaging teams in order to meet promised delivery dates. Manage projects as they relate to RMA creation, claims, credit/debit memos. Work with Key Account Management, Planning, and Production teams to develop on-going supply plans and delivery schedules for constrained product. Monitor weekly aged inventory and work with appropriate sales teams to develop plans to minimize the aging inventory. Ensure security and accountability of inventory through transaction documentation, process procedure verification and system review. Analyze and implement change, which serves to improve quality, cycle time and/or cost of logistics function. Exercises judgment within defined procedures and practices to determine appropriate action. Show less



Sysmex America, Inc.

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Customer Relations Coordinator, Team Lead

  • 2006 - 2007

  Trained and lead team of Customer Relations Coordinators.Managed standing orders for consumable products.Reviewed sales contracts as it related to delivery of new Hematology or Urinalysis equipment and standing orders for consumable products.Oversaw all aspects of new installations with field sales and service representatives.Streamlined communication between Sales, Customer Service and end user customer. Handled all escalated customer complaints.

• Senior Operations Specialist

  • 2003 - 2006

  Planned and coordinated over 450 new sales installations, annually.Managed outgoing inventory for new sales installations of Hematology and Urinalysis product lines across the United States.Ensured timely deliveries and notify all necessary parties of any possible delays.Established protocol for destruction of obsolete equipment.Ensured timely and accurate receipt and invoice entry for accounting department.Provided support to various departments such as Sales, Service, Accounting and Contracts. Show less