Experience

Glenwood

• Real Estate
• 100 - 200 Employee

• Account Manager

  • 2014 - Present

  Manage day to day operations for a small property business including: write copy for advertisements, work with prospective tenants through the entire process from ad response, showing property, through move in and post move in maintenance as well as organize & schedule repairs, maintain current leases, track expenses and accounts receivables for each property. Determine the correct mix of properties for the portfolio and work with investors to provide maximum results for them. This includes deciding which properties to hold and rent, remodel, sell, and which new properties to add. Serve as General Contractor for all remodeling projects for the business. Organize all work for homes, duplexes, condominiums--specialize in horse farms. With horse farms, I specialize in safety focused (for both horses and humans) organization and layout for most efficient workflow of the barn and property. Oversee small projects and large projects including excavation for riding arenas and proper drainage. Evaluate and organize changes or additions to existing real estate portfolio Show less



CBL Properties

• Leasing Non-residential Real Estate
• 400 - 500 Employee

• Assistant General Manager

  • Feb 2014 - 2017

  Mediated and resolved resident issues, researched market, developed all print, TV, radio, and social media marketing strategies, trained employees, accomplished targeted goals, recorded resident data, created efficient policies and procedures, handled collections and evictions, scheduled vendors and move outs, purchased supplies, collected and posted rent, made daily deposits, planned community events, managed property and personnel, performed property inspections and made suggestions to owner. Mediated and resolved resident issues, researched market, developed all print, TV, radio, and social media marketing strategies, trained employees, accomplished targeted goals, recorded resident data, created efficient policies and procedures, handled collections and evictions, scheduled vendors and move outs, purchased supplies, collected and posted rent, made daily deposits, planned community events, managed property and personnel, performed property inspections and made suggestions to owner.



The Moinian Group

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Manager

  • 2010 - 2013

  Monitor and convey weekly Service Level Agreements for branch leasing team and assure each goal is met by management of applicants, leads and prospects reporting; as well as monitoring leasing agents sales tactics and efficiency Ensure all Leasing Department employees are knowledgeable of and in compliance with company procedures, referred to as Branch Best Practices (which includes all local, state and federal laws), by sufficiently training all staff and by the use of corporate reporting and audits Oversee property marketing quality and ensure all homes are being held to company standards and are move-in ready by managing the Leasing Field Agents and utilizing company checklists for property (leasing) certification and marketing photos; as well as, scheduling all move-in inspections and monitoring that all work orders and repairs are completed prior to resident occupancy Assist direct reports with any escalated issues by researching, problem solving and utilizing customer service skills Responsible for providing Corporate extensive information, including recommendations for rental comps and target rent, on all aged marketed properties by performing weekly property walks; gathering applicant and prospect data both from reports and discussions with Leasing Agents; and researching through online syndication websites Responsible for Leasing Department employee training, disciplinary actions, and performance reviews while promoting a positive work environment Create move-out calculations and assess damages by utilizing pictures and inspections from the branch Construction team Promote resident retention by assisting with the renewal program, including: providing feedback to Corporate recommendations, communicating and following-up with current residents, and ensuring proper execution of new renewal leases Show less



Rose Associates

• United States
• Real Estate
• 300 - 400 Employee

• Leasing Consultant

  • 2008 - 2010

  Meet, greet & provide tours to leasing prospects. Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager. Ensure that all online rental inquiries are responded to quickly and effectively. Have an in-depth understanding of site leasing trends, traffic patterns and product availability. Ensure all sales & leasing models and the “tour route” are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party. Properly close the leasing process by asking for the sale. Ensure all lead information is correct and complete within Onesite. Ensure all prospects are followed up with through either email, phone or letter. Effectively manage the community wait list and communicate with prospects as changes occur. Warm call prospects as needed. Ensure the proper execution of all screening procedures. Ensure the proper preparation and execution of the lease agreement and related move-in paperwork. Ensure the proper collection of all funds and move-in related fees. Ensure “model open” signs are placed outside and brought in daily and that they maintain an acceptable appearance. Provide support and assistance to all customer service efforts at the community. Completes other tasks as directed and assigned. Show less