Experience

The Office BOSS

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Store Manager

  • Oct 2019 - Present



101.5 FM KTKE

• DJ

  • Apr 2010 - Present

  Founder & Host of weekly radio show Positive Vibrations with DJ Treez. Founder & Host of weekly radio show Positive Vibrations with DJ Treez.



Northstar California

• Lodging/Guest Services Manager

  • Jul 2010 - Apr 2019

  In 2010 Vail Resorts gained ownership of Northstar. I was given an additional department to manage. In addition to retaining all responsibilities listed as FD Manager, I was a Guest Services Manager as well. These responsibilities include insuring timely and appropriate replies to the majority of emails that come into our “contact us” page, including those for our General Manager, Season Pass Office, Ski & Ride School; everything except Marketing and Human Resources. In addition, I managed the Guest Services inbox that all guests are directed to use for reporting issues or offering praise. I administrated The Northstar California YELP and Trip Advisor pages. I was a lead for developing the Epic Service Solutions training program for all of Vail Resorts.



Northstar at Tahoe

• Hospitality
• 1 - 100 Employee

• Front Desk Manager

  • Nov 2003 - Jul 2010

  I directly oversaw the Front Desk, Resort Information and Concierge services. I managed, hired and scheduled a staff of 15-20 people before Central Reservations separated in 2017. I was intimately involved in operations of the Central Reservations, Building Maintenance, Housekeeping, Owner Relations and Marketing departments. I have served on various groups and boards including Northstar Environmental Action Team, Epic Promise Team, Top 10 in 2010, Hospitality and Marketing Best Practices and the Northstar Stakeholders Team.



Sierra Hot Springs

• General Manager

  • Aug 1999 - May 2003

  I directly oversaw all 15-20 employees and departments, including all employee relations. I set up systems of operation for the Reception, Reservations, Housekeeping, Security, Pool, Workshop, Purchasing, Human Resources, Conference, Sales, Marketing and Massage/Spa departments. I was the representative for all federal, state and county regulatory agencies. I did the accounting and purchasing for the eight hundred acre resort, its two hotels and four campgrounds. The resorts yearly income almost tripled during my tenure.



Harbin Hot Springs

• Manager

  • Jul 1996 - Aug 1999

  Managed Poolside Cafe, Harbin Health Foods & Reception Managed Poolside Cafe, Harbin Health Foods & Reception



A New Moon Cafe

• Owner & Operator

  • Jan 1994 - Jul 1996

  I created a business plan to seek out investors for Marin County’s first Organic Vegetarian restaurant. I directly oversaw a staff of 15. I managed and performed all positions of the restaurant including operations, customer service, purchasing, accounting and banking. Awarded the California WRAP award 1994 and 1995. “Best of” mentions for “Best New Restaurant”, “Best Chef” and “Best Vegetarian Restaurant” (Pacific Sun 1994 and 1995). I created a business plan to seek out investors for Marin County’s first Organic Vegetarian restaurant. I directly oversaw a staff of 15. I managed and performed all positions of the restaurant including operations, customer service, purchasing, accounting and banking. Awarded the California WRAP award 1994 and 1995. “Best of” mentions for “Best New Restaurant”, “Best Chef” and “Best Vegetarian Restaurant” (Pacific Sun 1994 and 1995).