Shannon Lane
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Bio
Mike Ostrowski
Shannon made an impressive transition from recruiting to Account Specialist and then promoted to Proficio’s first Customer Success Manager. This required her to get up to speed very quickly on the myriad services we offer, comprehend a wide array of security concepts and technologies and most importantly establish a relationship with each customer to help them get the most value out of our service. Shannon excels at being a customer advocate, coordinating internal efforts and contributing to the bottom line.
Mike Ostrowski
Shannon made an impressive transition from recruiting to Account Specialist and then promoted to Proficio’s first Customer Success Manager. This required her to get up to speed very quickly on the myriad services we offer, comprehend a wide array of security concepts and technologies and most importantly establish a relationship with each customer to help them get the most value out of our service. Shannon excels at being a customer advocate, coordinating internal efforts and contributing to the bottom line.
Mike Ostrowski
Shannon made an impressive transition from recruiting to Account Specialist and then promoted to Proficio’s first Customer Success Manager. This required her to get up to speed very quickly on the myriad services we offer, comprehend a wide array of security concepts and technologies and most importantly establish a relationship with each customer to help them get the most value out of our service. Shannon excels at being a customer advocate, coordinating internal efforts and contributing to the bottom line.
Mike Ostrowski
Shannon made an impressive transition from recruiting to Account Specialist and then promoted to Proficio’s first Customer Success Manager. This required her to get up to speed very quickly on the myriad services we offer, comprehend a wide array of security concepts and technologies and most importantly establish a relationship with each customer to help them get the most value out of our service. Shannon excels at being a customer advocate, coordinating internal efforts and contributing to the bottom line.
Experience
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Proficio
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United States
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Computer and Network Security
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100 - 200 Employee
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Sep 2018 - Present
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Aug 2016 - Sep 2018
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Jan 2015 - Jul 2016
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SkillStorm
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Technical Recruiter
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Apr 2013 - Dec 2014
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Enterprise
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United States
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Travel Arrangements
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700 & Above Employee
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Assistant Branch Manager - Commercial Trucking Division
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Mar 2009 - Mar 2013
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Education
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San Diego State University-California State University
Bachelor of Business Administration (B.B.A.), Marketing