Shannon Lambert
Telephone operator at Doubletree Hotel Chicago Magnificent Mile- Claim this Profile
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Bio
Credentials
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CNA CERTIFICATE
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Experience
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Doubletree by Hilton Chicago Magnificent Mile
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United States
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Hospitality
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1 - 100 Employee
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Telephone operator
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Aug 2001 - Present
Receives and connects calls into the hotel quickly and correctly, accepts and performs wake-up call service as requested, faxes and receives confirmation on guest and hotel correspondence, maintains log for guest room maintenance/housekeeping requests and dispatches calls to the proper parties, and places calls and gives information as requested. aids guests with inquiries,requests, and complaints. Receives and connects calls into the hotel quickly and correctly, accepts and performs wake-up call service as requested, faxes and receives confirmation on guest and hotel correspondence, maintains log for guest room maintenance/housekeeping requests and dispatches calls to the proper parties, and places calls and gives information as requested. aids guests with inquiries,requests, and complaints.
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