Experience

KBS, Inc.

• United States
• Construction
• 100 - 200 Employee

• Project Assistant

  • Jan 2022 - Present



Industrial Control Systems

• Henrico County, Virginia, United States

• Office Manager

  • Sep 2020 - Jan 2022



Fire & Life Safety America

• United States
• Facilities Services
• 200 - 300 Employee

• Office Manager

  • Mar 2016 - Sep 2020

• Senior Purchasing Agent

  • Apr 2015 - Mar 2016

  Primary responsibility is to coordinate with our Design Departments and field personnel the purchase of materials based on project scheduling and submittal requirements and resolve discrepancies with vendors to ensure proper billings and materials. Responsible for efficient purchasing or inventory, supplies and capital equipment for the local offices, including negotiating price, delivery, and credit terms. Prepares and issues purchase orders, maintaining accurate records. Maintains rapport and good working relationships with vendors. Expedites purchase orders as necessary and ensures delivery of purchased items for uninterrupted installations.

• Purchasing Agent

  • Mar 2012 - Apr 2015

  Primary responsibility is to coordinate with our Design Departments and field personnel the purchase of materials based on project scheduling and submittal requirements and resolve discrepancies with vendors to ensure proper billings and materials. Responsible for efficient purchasing or inventory, supplies and capital equipment for the local offices, including negotiating price, delivery, and credit terms. Prepares and issues purchase orders, maintaining accurate records. Maintains rapport and good working relationships with vendors. Expedites purchase orders as necessary and ensures delivery of purchased items for uninterrupted installations.



Johnson Controls

• Service Operations Analyst

  • Nov 2007 - Mar 2012

  The Service Operations Agent (SOA) is a key member of the branch leadership team and is responsible for driving the productivity and profitability for an assigned team of 10-12 technicians. The SOA works closely with a Service Foreman / Chiller Team Manager to prepare yearly, monthly and weekly execution plans for scheduled service visits, aligning frontliner skill levels to tasks. The SOA is the branch interface with customers – handling all customer calls, dispatching fronliners, answering inquiries and conducting follow up as required. Using technology, the SOA tracks dispatched frontliners throughout the day to maintain highest productivity and cost efficiency and ensure labor reported matches frontline service providers' timesheets submitted. The SOA’s core responsibility is to ensure frontliners are completing scheduled service visits within the standard hours and only perform required non-billable repairs. SOAs are responsible for managing daily labor to appropriate levels, including releasing labor (sending frontliners home) when workloads are down. The SOA manages/executes the key truck-based team support functions – recording frontliner activity, invoicing and collecting money from customers. The SOA conducts materials coordination for the team, making purchasing decisions as needed to assist the FLSP with completing work in the most efficient manner. The SOA tracks and reviews key operational and financial metrics to ensure that team is hitting its productivity objectives and delivering its financial targets. The SOA executes renewals, billings, collections and processing of all warranty claims.



Intergrated Electrical Services DBA Valentine Electrical

• Project Assistant/Assistant to Controller/Front Desk Supervisor

  • 2001 - Nov 2007