Shannon Hudson

Customer Care Specialist at Dermatology Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Carmel, Indiana, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Samantha White

Shannon is an excellent leader and manager. She always looks on the positive side of things and knows how to motivate and keep her team motivated. Shannon is always someone that you can ask for help from. She is very customer orientated and wants to make sure that her customers have a great experience. She is results driven and drives her team to be as well.

Adam Siwy

Shannon is a leader that combines her enthusiasm, competitiveness, and compassion in her everyday approach to the business. She truly embraces her team as a family and wants everyone to succeed.

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Customer Care Specialist
      • Mar 2022 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Mar 2015 - Mar 2022

    • United States
    • Retail
    • 700 & Above Employee
    • General Manager
      • May 2013 - Mar 2015

      • Manage a retail business generating $2 million annual sales • Turned store sales results around to 2% above comp in the second half of 2013 and 5% above comp in 2014 by leveraging KPI’s and traffic patterns• Developed a high performance team by creating a competitive and challenging atmosphere to drive sales and push to exceed KPI goals on a daily, weekly and monthly basis• Responsible for overseeing two store locations while GSM on leave leveraging management team and business & financial information to achieve goals• Excelled in the “Girls day out” and “Charity” party programs reaching out to the community and hosting in-store events generating an additional 4% revenue for the store each month

    • United States
    • Retail
    • 700 & Above Employee
    • Store manager
      • May 2008 - May 2013

      • Responsible for overseeing all aspects of $1 million annual sales • Analyzed sales and productivity reports and developed action plans with the sales staff and visual strategies to maximize profits• Was a consistent leader in the district every month with credit card sales goals • Recognized as a strong mentor in the district and assisted in multiple store locations to drive sales, train and develop staff and help with the visual integrity of the store • Responsible for overseeing all aspects of $1 million annual sales • Analyzed sales and productivity reports and developed action plans with the sales staff and visual strategies to maximize profits• Was a consistent leader in the district every month with credit card sales goals • Recognized as a strong mentor in the district and assisted in multiple store locations to drive sales, train and develop staff and help with the visual integrity of the store

    • Retail
    • 700 & Above Employee
    • Store Manager
      • Aug 2007 - May 2008

      • Managed a retail business generating $2 million annual sales• Developed, supervised and maintained top client lists and utilized these to generate and additional revenue and increase in overall KPI’s to create brand loyalty• Organized the “girls night out” party program increasing annual sales volume by 7% • Managed a retail business generating $2 million annual sales• Developed, supervised and maintained top client lists and utilized these to generate and additional revenue and increase in overall KPI’s to create brand loyalty• Organized the “girls night out” party program increasing annual sales volume by 7%

Education

  • Miami University
    Bachelor's degree, Individual and Family Studies
    1987 - 1991
  • Miami University
    BS, Individual and Family Studies
    -

Community

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