Shannon Hennessey Bruce

Speech Language Pathologist at Wellspring Educational Services Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area

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5.0

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Jonathan Lamech

Shannon is my go to person with all my new accounts! She has an answer to most of my technical questions and if not I get a positive reassurance that the issue will be fixed. I have confidence in Shannon's ability to successfully implement my new clients and leave a lasting impression on them to continue with our service. In short she is a diligent hard worker that turns negative into positive!

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Speech Language Pathologist
      • Nov 2020 - Present
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Speech Language Pathologist
      • Jan 2020 - Present
    • United States
    • Staffing and Recruiting
    • 500 - 600 Employee
    • Speech Language Pathology Assistant
      • Oct 2016 - Jun 2019
    • Implementation Specialist
      • Feb 2015 - May 2016

      Kareo is the only cloud-based medical office software and services platform purpose-built for small practices. We believe that, with the right tools and support, small practices can do big things. At Kareo, we offer an integrated solution of products and services designed to help physicians get paid faster, run their business smarter, and provide better care. Kareo was recently selected by Glassdoor as one of the Top 50 Best Places to Work in the US, one of the few companies in all of Southern California to make this prestigious list. We were also selected by the Orange County Register as one of the Top Workplaces a third year in a row. Recognizing our growth, Deloitte has ranked Kareo as the 114th Fastest Growing Company on their Technology Fast 500 list and Forbes identified Kareo as one of their most promising companies in 2013 and 2014. In my role I managed the implementation of anywhere from 70 to 115 customers at a time using our fully integrated solution as well as our newest product, DoctorBase, while maintaining or exceeding retention goals. I was responsible for representing our team's needs when coordinating cross-functionally, introducing the product to different teams and new hires, assisting with creating standard operating practices, and representing the company as a product expert at trade shows. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Implementation Specialist
      • May 2013 - Feb 2015

      • Manage a pipeline of new clients • Assess business models and plan how each company can best use the platform • Implement individualized on-boarding for each unique business and staff • Train on platform functionality • Promote supplemental products should they be of value to the client Implementation Support Specialist (October 2013 - July 2014) • Assist clients with individualized account build • Train on platform functionality • Pipeline management Client Success Specialist (May 2013 - October 2013) • Supported Booker's customer base through phone, email, and chat troubleshooting Show less

Education

  • California State University - East Bay
    Master of Science - MS, Communicative Sciences and Disorders
    2017 - 2019
  • Chapman University
    Speech Language Pathology Assistant Program, Communicative Sciences and Disorders
    2016 - 2016
  • Chapman University
    Post-Baccalaureate Certificate Program, Communicative Sciences and Disorders
    2014 - 2014
  • Chapman University
    B.A. Music, Applied Psychology Minor
    2009 - 2013

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