PhillyWINs Coordinator

• Nov 2022 - Present

PhillyWINs Liaison

• Aug 2022 - Nov 2022

Barista

• Aug 2021 - Jun 2022

Maintaining excellent customer service while facilitating workflow during busy periods. Maintaining and operating coffee brewing equipment including grinders, commercial drip machines, espresso machines, and all the associated hardware. Brewing specialty coffees and teas. Preparing and grilling food. Tracking inventory and following FIFO standards. On the spot independent problem solving. Use Square POS system to take orders and field online orders. Balancing the register at the end of the day. Cleaning and sanitizing both prep areas and customer areas regularly.

Student Worker for the Registrar's Office

• Sep 2020 - May 2021

Clerical duties including scanning, indexing, and shredding sensitive documents. Assisting students and alumni with paperwork and records access.

Writing Tutor - TRIO

• Sep 2020 - May 2021

Tutoring students with disabilities or financial disadvantages on basic MLA and APA style paper writing. Proofreading assignments and giving constructive feedback within a short timeframe. Maintained a tutor email account for students to message at any time for assistance.

Print Sales Consultant

• Jun 2018 - Mar 2020

Copy and Print services utilizing standard and large format printing, document and image formatting, lamination, and binding. General clerical duties including faxing, filing, and monitoring customer service email. POS transactions and money handling. Copy and Print services utilizing standard and large format printing, document and image formatting, lamination, and binding. General clerical duties including faxing, filing, and monitoring customer service email. POS transactions and money handling.

Host

• Sep 2017 - Mar 2018

Greeting and seating guests. Maintaining an inviting lobby area. Addressing customer needs. Preparation and stocking for next shift. Greeting and seating guests. Maintaining an inviting lobby area. Addressing customer needs. Preparation and stocking for next shift.

Production Operator

• Feb 2017 - Jul 2017

Printing and finishing documents, binding, lamination, etc. Equipment maintenance as needed. Packaging and shipping of finished product. Error reporting and correction. Printing and finishing documents, binding, lamination, etc. Equipment maintenance as needed. Packaging and shipping of finished product. Error reporting and correction.

Front End Team Member

• Sep 2015 - Jun 2016

-Check out customers-Inform customers of promotions and sales-Sign customers up for rewards programs-Clean and stock Front End-Answer phone calls -Check out customers-Inform customers of promotions and sales-Sign customers up for rewards programs-Clean and stock Front End-Answer phone calls

Cashier

• May 2013 - Jun 2014

-Take orders-Answer questions-Hear and address customer complaints-Clean the front counter and display area-Assisting the Manager with secretarial duties -Take orders-Answer questions-Hear and address customer complaints-Clean the front counter and display area-Assisting the Manager with secretarial duties