Experience

Volunteers of America Ohio & Indiana

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Receptionist

  • Apr 2011 - Present

  I answer multiple phones and transfer calls to the staff of Veteran Affairs and Volunteers of America at the Wade Park Domiciliary. I fax, make copies, and do filing. I create intake folders for new residents coming in, explain the intake process to them and also create intake packets for the case managers. I sign residents in and out the building and help locate them when the case managers need them. I also buzz them in and out the building. I monitor residential operation during assigned shift. Conduct triage and intake services for new clients seeking admission after business hours. I participate in activities contributing to the effective and efficient operation of the agency. I hand out linen to residents; I conduct daily room inspections, do urinary analysis on residents when they come back from pass or past curfew. Show less



Mary Kay Global

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Independent Beauty Consultant

  • Apr 2010 - Present

  I teach skin care classes, and how to properly choose the right make-up for your skin, and how to properly put it on. I also sell Mary Kay Skin Care and Cosmetics and let people know how they can be apart of such wonderful company and earn extra income. I teach skin care classes, and how to properly choose the right make-up for your skin, and how to properly put it on. I also sell Mary Kay Skin Care and Cosmetics and let people know how they can be apart of such wonderful company and earn extra income.



National College

• Admissions Representative

  • Sep 2009 - Sep 2010

  I’m an Admissions Representative at National College and my duties as an Admissions Rep at the school are to get in contact with prospective students who have shown some interest in the school either by driving by the school, getting some information off the internet, seeing a billboard with National College displayed on it or by sending us something back about what career path they would like more information on from something they received in the mail from National College. I schedule an interview with a student, let them know more about the career training opportunity that they are interested in as well let them know about the other programs we offer, give them a tour of the campus, take them to speak with one of our financial planners to see what they may be eligible for as far making school more affordable for them. My goal is to get a student to enroll in one of programs that we offer on the campus and answer any question they may have even after they start taking classes at National Colleg Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Billing Customer Service Representative

  • Aug 2008 - Aug 2009

  I'm a Customer Service Representative; I take incoming calls from customers in Southern California who have Cox Communication Services. I answer questions that the customer may have regarding their cable, high speed internet, or telephone services. I can disconnect the customers services if the request it, and also add channels, and features to the customers service if they request it. I'm a Customer Service Representative; I take incoming calls from customers in Southern California who have Cox Communication Services. I answer questions that the customer may have regarding their cable, high speed internet, or telephone services. I can disconnect the customers services if the request it, and also add channels, and features to the customers service if they request it.



Pasco

• Facilities Services
• 1 - 100 Employee

• CSR 1

  • Nov 2006 - Mar 2007

  I was a Customer Service Rep 1, I answered incoming calls from clients out of California whose vehicle registration has been expired, or is about to be expired. They would give me their vehicle ID number, last name and zip code, and I would be able to look up their account. Then I would give them the proper steps on how to handle the problem, and how much it would cost them if their registration has expired. I was a Customer Service Rep 1, I answered incoming calls from clients out of California whose vehicle registration has been expired, or is about to be expired. They would give me their vehicle ID number, last name and zip code, and I would be able to look up their account. Then I would give them the proper steps on how to handle the problem, and how much it would cost them if their registration has expired.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • May 1998 - Jun 2004

  I work for the Lane Bryant department store as sales associate, I worked on commission, I did inventory, stocking, and sold merchandise to customers. I also ha to make sure that there was no one in store that tried to come and take anything without paying, so I did a little security work as well. We didn't want anyone stealing the merchandise. I also folded clothing, and hung them up on racks on the sale floor so customers could see what we had to offer for them to buy. I work for the Lane Bryant department store as sales associate, I worked on commission, I did inventory, stocking, and sold merchandise to customers. I also ha to make sure that there was no one in store that tried to come and take anything without paying, so I did a little security work as well. We didn't want anyone stealing the merchandise. I also folded clothing, and hung them up on racks on the sale floor so customers could see what we had to offer for them to buy.



University Of Akron

• Information Associate, Business Associate

  • Sep 2001 - Oct 2003

  I've worked in the Business Office handling money, places office supply orders, doing accounting work, putting together events for different student organizations, and putting together events and tables for outside vendors, I have also worked at the Information desk in the Student Union at the University Of Akron, I assisted those who needed direction about things on campus, off of campus, I helped students who didn't have transportation to catch the buses around campus so they could get to jobs, grocery stores so they could eat, or just to get away from the campus for a while, at the information desk students were able to check out games, x-box, play station 2, pool table, which they could only use for 2 hours, and fill out a form using their student ID, I helped to fill out the forms so they knew where to put their names and ID numbers, I gave students information about different activities they could join on campus, and worked with people within our office on different projects. Show less



Lane Bryant

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jan 2000 - Aug 2000

  I work for the Lane Bryant department store as sales associate, I worked on commission, I did inventory, stocking, and sold merchandise to customers. I also ha to make sure that there was no one in store that tried to come and take anything without paying, so I did a little security work as well. We didn't want anyone stealing the merchandise. I also folded clothing, and hung them up on racks on the sale floor so customers could see what we had to offer for them to buy. I work for the Lane Bryant department store as sales associate, I worked on commission, I did inventory, stocking, and sold merchandise to customers. I also ha to make sure that there was no one in store that tried to come and take anything without paying, so I did a little security work as well. We didn't want anyone stealing the merchandise. I also folded clothing, and hung them up on racks on the sale floor so customers could see what we had to offer for them to buy.



Hillcrest Ambulance Company

• Secretary

  • Jun 1998 - Aug 1998

  I worked for Hillcrest Ambulance Company as a part-time secretary for the summer, I did filing, answered phones, put insurance, and medical records in alphabetical order. I also made sure that all the information that the patients who needed our services was correct, that way the patient or the insurance company could send in the payment that was needed for the service we provided. I worked for Hillcrest Ambulance Company as a part-time secretary for the summer, I did filing, answered phones, put insurance, and medical records in alphabetical order. I also made sure that all the information that the patients who needed our services was correct, that way the patient or the insurance company could send in the payment that was needed for the service we provided.