Experience

Edinburgh University Students' Association

• United Kingdom
• Higher Education
• 100 - 200 Employee

• Human Resources Coordinator

  • Apr 2022 - Present

  In my current role, I work on a range of projects with varying stakeholders from across the organisation and have modernised many inefficient HR processes, including setting up an online applicant tracking and recruitment system and introducing one-way video interview software to combat being unable to host mass-recruitment events during the pandemic. Since then I have also facilitated further integrations with online training providers and rota systems. I am a systems super user and constantly on the lookout for how systems can be improved and integrated more seamlessly to assist the HR team and managers/systems users. These solutions have been embedded within the organisation, where I provide continued support and training for managers.A significant responsibility of this role is to project manage all HR aspects of the Festival Fringe recruitment campaign (hiring between 350-450 additional hospitality and events staff), from initial planning through to coordination of recruitment events and onboarding, maintaining the HR information and rota system and contract/payroll preparation. Passionate about providing the best candidate experience. Other duties include managing recruitment and selection activities, organising training, HR reporting (headcount, turnover, sickness absence, recruitment, staff trends and exit interviews), and assisting with other general HR activities such as payroll and employee relations. Show less

• Human Resources Assistant

  • Jan 2020 - Apr 2022

  Serving as the first point of contact for HR queries and administration within the team.Databases: Staff Savvy, Croner Simplify and Bright HR - managing the employee lifecycle and undertaking Right to work checks.Systems: Flow Hospitality Training, SharePoint, Microsoft Packages.Training: organising training events with external providers, liaising with trainers, trainees and room booking/ catering orders. Recruitment: coordinating all stages from posting vacancies on a variety of recruitment sites, liaising with candidates to confirm interview dates, creating interview packs for panel and updating candidates on interview outcomes.HR Reporting: headcount, sickness absence and turnover.Other: processing payroll, furlough administration (Coronavirus Job Retention Scheme) and assisting with employee relations, including absence management, disciplinaries and grievances. Show less



Erasmus Student Network

• Belgium
• Higher Education
• 200 - 300 Employee

• HR Team Member

  • Jun 2019 - Jan 2021

  I volunteered in NEC (Network Committee), working on various HR projects to benefit 500+ local sections across 42 countries. Undertaking research, developing guidelines and implementing and promoting these effectively across local sections. Working virtually in an international team using online channels – Slack, Telegram, Google Hangouts, Docs, Slides and Sheets.Projects: • Diversity of HR - developing guidelines on why individuals from different cultural/educational backgrounds are important and how their skills can benefit the network. • Recruitment Toolkit – guidelines on how to actively attract and retain talent.Working closely with ESN UK on the Recruitment and Section Support work group. Aiming to enable local sections with the right tools to recruit long-lasting talent and identify training gaps. Specific emphasis on Covid-19. Show less

• Communications Manager

  • Jun 2018 - Jun 2019

  In charge of social media for events and promotions for the society at Strathclyde University, including managing 4 other committee members (a voluntary position).I was an executive member of the society and an integral decision-maker in the team, responsible for relationship management with local partner businesses (mainly hospitality and tourism) to seek discounts for ESN membership cards. Additionally, I took part in event management and coordination for a variety of events throughout the year and was a registered buddy for a number of exchange students. Show less



University of Strathclyde

• United Kingdom
• Higher Education
• 700 & Above Employee

• Human Resources Admin Assistant

  • Jun 2019 - Aug 2019

  Systems: Microsoft Packages, Engage (online recruitment portal) and Oracle (HR/Payroll database). Complying with data protection laws and handling sensitive information with care. Recruitment: liaising with candidates to confirm interview dates, ensuring the interview panel was kept informed and updating candidates on interview outcomes. Proofreading and advertising vacancies on Engage and job search engines. Included understanding and complying with regulations relating to non-EEA applicants and staff members.Contracts: drafting new contracts, contract extensions and changes to terms and conditions.Projects: worked on a variety of projects with my greatest achievement in creating a 41-page step-by-step admin guide on how to use the systems for new employees. Show less

• Food and Beverage Assistant

  • Apr 2017 - Aug 2019

  Involved serving food and drinks, along with providing excellent customer service. A versatile role, working large functions requiring a greater level of service, such as weddings and graduations. Interacting with culturally diverse customers, especially during the World Pipe Championships (recurring) and the European Championships.



ADS Interactive

• Dumbarton, Scotland

• Marketing Intern

  • Jul 2014 - Aug 2014

  I undertook a short unpaid internship with a local software development company in the tourism industry. Valuable and transferrable skills were learned, including excellent customer service and field research. I assisted with social media marketing and answering/making outbound customer service calls – learning how to diffuse situations when customers were displeased. I also received an introduction to Survey Monkey and the company database. I undertook a short unpaid internship with a local software development company in the tourism industry. Valuable and transferrable skills were learned, including excellent customer service and field research. I assisted with social media marketing and answering/making outbound customer service calls – learning how to diffuse situations when customers were displeased. I also received an introduction to Survey Monkey and the company database.