Experience

Town of Suffield CT

• Government Administration
• 1 - 100 Employee

• Human Resources & Community Services Coordinator

  • Sep 2022 - Present

• Human Resources Executive Assistant

  • Oct 2018 - Sep 2022



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Executive Sales Coordinator at the Hartford Marriott Downtown

  • Apr 2016 - Mar 2019

  • Provides administrative and customer support General Manager, Director of Sales, Director of Catering, Director of Corporate Accounts, four Sales Managers and two Event Managers• Conducting Sales and Marketing Projects and all monthly corporate Production Reporting to Director of Sales• Data loading of new Opportunities and creating Quotes within Sales System • Creates all Sales Contracts, Proposals and Addendums • Processes Turnover from Sales to Event Manager by reviewing contract and reserved rooms and space within Sales System• Processes of Marriott Reward Event Points post event • Qualifies phone calls and connecting with appropriate Manager• Arranges Amenities for VIP guests on behalf of Executive and Sales Team • Processes of all Charitable Donations requests, record keeping and generating of Gift Certificates • Arranges for all FedEx shipments and pickups • Orders of Office Supplies for Executive Office • Orders of toners and reporting usage status reports of contracted printers • Registers Executives for events and managing of Calendar events • Performs note taking and distribution of Meeting Minutes to meeting attendees • Accounting processes such as creating Purchase Orders, creating Check Requests, processing Rebates, processing Commissions, creating and submitting of Expense Reports and processing of Invoices • Manages all In-House Events by Reserving event space, coordinating menu with Chef and Audio Visual needs, creating a Banquet Event Order and distributing to Sales, Kitchen and Banquets

• Area Sales Administrative Assistant at the Marriott East Northeast Regional Sales Office

  • Nov 2015 - Apr 2016

  • Provides administrative and customer support the Midtown Manhattan Sales Team, three high volume Account Executives, four Sales Executives and occasional projects for the New York Area Sales Leaders• Sources new leads through CI/TY, SFAWeb, and CVENT and conduct follow up to ensure quality experience for clients• Generates Contracts and Letter of Intents for managers to present to clients• Track and follow-up with all leads entered in order to get a timely response and proposal sent to the client• Conduct weekly reports and assist managers with all projects needed

• Front Desk Agent at the Renaissance Boston Waterfront Hotel

  • Jun 2014 - Nov 2015

  • Key responsibilities include checking in and checking out guests, booking and editing reservations, answering phones and running reports• Effectively attend to guests needs in-house and prior to arrival• Successfully balance a personal bank while posting various cash and credit card charges• Selected to train new employees; ensuring all new associates are taught Marriott standards and guest service operations

• Guest Service Representative at the Residence Inn by Marriott

  • Aug 2013 - Jun 2014

  • Key responsibilities include checking in and checking out guests, booking and editing reservations, answering phones and running reports• Effectively attend to guests needs in-house and prior to arrival• Successfully balance a personal bank while posting various cash and credit card charges• Selected to train new employees; ensuring all new associates are taught Marriott standards and guest service operations



Sheraton Hotels & Resorts

• Springfield, MA

• Food and Beverage Attendant

  • Feb 2011 - Aug 2013

  • Server in MVP Pub, Picks Restaurant, Room Service, Club Lounge and Banquets • Trainer for new employees, teaching Starwood standards and procedure of operations • Supervisor for Military Service program, to oversee shift and conduct reports • Server in MVP Pub, Picks Restaurant, Room Service, Club Lounge and Banquets • Trainer for new employees, teaching Starwood standards and procedure of operations • Supervisor for Military Service program, to oversee shift and conduct reports



CVS/pharmacy

• Agawam, MA

• Cashier

  • Aug 2008 - Aug 2011

  • Emphasis on customer service, organization and overall presentation skills while working with public • Emphasis on customer service, organization and overall presentation skills while working with public