Shannon Finnegan
Consumer Relations Specialist at Premiere Response- Claim this Profile
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Bio
Experience
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Premiere Response
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United States
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Consumer Services
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100 - 200 Employee
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Consumer Relations Specialist
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Mar 2021 - Present
Adept at handling various calls daily while consistently resolving client issues in a rapid manner.Consulted with outside parties to resolve discrepancies and create effective solutions. Cultivated customer loyalty, promoted repeat customers and improved sales.Trained new employees on how to use Salesforce, entering customer data and organizing customer interaction logs. Adept at handling various calls daily while consistently resolving client issues in a rapid manner.Consulted with outside parties to resolve discrepancies and create effective solutions. Cultivated customer loyalty, promoted repeat customers and improved sales.Trained new employees on how to use Salesforce, entering customer data and organizing customer interaction logs.
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Personal Assistant
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Jan 2019 - Mar 2021
Performed daily tasks including errands, home duties, and childcare. Maintained flexibility and time management in a fast paced, changing environment.
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Warehouse Associate
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Jan 2019 - Sep 2019
Packaged shipments limiting damage and loss inventory. Provided customer assistance. Assisted to development of new processes that reduced shipping time. Recorded, monitored, and reported inventory levels to the supervisor. Promoted team-oriented environment to enhance productivity.
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Education
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Rowan University
Bachelor's degree