Experience

Humber River Health

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Organizational Development Specialist

  • Dec 2022 - Present

  As an OD Specialist, I am responsible for implementing tactics designed to meet department goals and objectives. I am accountable for the coordination of activities and materials related to my departments initiatives. I provide information for front-line leaders and employees pertaining to Evidence-Based Leadership Practices, Learning and Development, Performance Development Reviews and action plans.

• Program Assistant

  • Jun 2021 - Jan 2023

  I was responsible for the regular collection and tracking of data pertaining to patient satisfaction, call bell alerts, and hours of operation for equipment, requiring strong technical skills.I created, utilized and regularly updated excel spreadsheets/tables for both short and long-term projects as well as real-time updates to working documents.I would input and submit payroll for both union and non-union staff, as well as address staff concerns around payroll. I also scheduled both in person and virtual meetings, as well as track attendance, meeting minutes, and follow-up items.I engaged with stakeholders and assisted them with administrative tasks such as scheduling, ordering, printing, and maintain ongoing relationships with relevant stakeholders.I process, submit and track reimbursements. I also record and distribute meeting minutes, including maintaining an ongoing database of previous minutes. Show less

• Clerical Associate

  • May 2016 - Jun 2021

  As a Clerical Associate, I was responsible for various tasks including (but not limited to) tracking data pertaining to admissions, discharges, mortalities, staffing needs, transportation and staff absences. I helped to create and utilize documents such as assignment sheets, shift exchange, availability forms, and unit signage. I also booked and organized transportation for patients who were being discharged or being transferred to another facility. I input and updated patient information in Meditech. I also greeted and assisted visitors, both on the unit and over the phone. I helped to review/update the unit schedule with the unit manager. I also created an up-to-date and easy-to-follow Clerical Manual to support covering clerks and nursing staff. Show less



TicketWise

• Spain
• Software Development
• 1 - 100 Employee

• Box Office Attendant

  • Jan 2014 - Jan 2019

  I processed all ticket reservations, as well as track sales, comps, and promotional codes. Addressed patron concerns/questions/queries as well as process exchanges and refunds. I was responsible for rectifying floats before/after every shift, as well as record and submit deposits. I would work with the Front of House Manager and provide them with house counts, as well as tracking any patron who needed to leave/enter the performance space. I was also asked, on multiple occasions, to provide training to newer Front of House Staff with regards to the TicketWise ticketing system and scanners. Show less



Various Theatres

• Performing Arts
• 1 - 100 Employee

• Stage Manager

  • Feb 2011 - Sep 2016

  As a Stage Manager, my primary responsibilities included scheduling rehearsals while juggling both cast and crew availability. Clearly and effectively recording blocking, props, costumes, music, transitions and set piece movements, which would be tracked in the show binder. Create, collate and distribute rehearsal notes to members of the production team. Review, oversee and maintain cast and crew safety. Assist backstage with quick changes for both costumes and sets. Quickly and succinctly communicate cues to the sound and light designers during the show. This leadership role required excellent communication skills, strong organizational and effective time management skills, the ability to work well individually as well as within a team. A strong understanding of the artistic vision of the production team and ensuring it was maintained and expertly executed by the cast and crew. Show less



Macquarie Group

• Australia
• Financial Services
• 700 & Above Employee

• Front Desk Receptionist

  • Feb 2012 - Feb 2013

  I was responsible for booking and managing boardrooms between staff and clients. I ordered and maintained office and pantry supplies, while also tracking inventory. I oversaw receptionist staffing and was responsible for submitting staff time sheets, scheduling temps and scheduling breaks. I was also frequently asked to work alongside personal assistants with organizing and ordering catering for various meeting/work events as well as transportation to and from the event. This role also required a great deal of discretion and adherence to strict privacy policies as I worked within an Ethical Wall system. Show less