Experience

Briar Events

• United States
• Events Services
• 1 - 100 Employee

• Event Assistant

  • Oct 2018 - Present

  • Assist in event logistics • Perform assistance duties to the events department • Assist and support Gather's Catering & Events Manager in her day-to-day tasks • Implement best practices and standards in guest services when communicating with clients • Assist in event logistics • Perform assistance duties to the events department • Assist and support Gather's Catering & Events Manager in her day-to-day tasks • Implement best practices and standards in guest services when communicating with clients



The Briar Group

• United States
• Restaurants
• 1 - 100 Employee

• Hostess

  • Jan 2015 - 2019

  • Seat customers using proper server rotation • Addressed guest concerns and resolved all issues to guests' satisfaction. • Quickly set up and cleared tables and stocked all service stations. • Maintained clean dining room, lobby and service areas at all times. • Provided friendly and attentive service. • Answer phone calls and take down messages for management • Cash handling • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. • Established and maintained a positive work environment. Show less



Delias Inc.

• Braintree, MA

• Assistant Manager

  • Aug 2011 - Mar 2015

  • Recruited, interviewed and hired individuals who would add value to the team • Coached the team on effective up selling and cross-selling methods. • Managed the scheduling for store shifts so that there was proper staffing at all times. • Immediately addressed problems with customers to promote quick and successful resolution. • Educated customers about the brand to incite excitement about the company's mission and values. • Cleaned and organized the store, including the checkout desk and displays. • Prioritized helping customers over completing other routine tasks in the store. • Operated a cash register for cash, check and credit card transactions • Communicated clear expectations and goals to each team member. • Completed all point of sale opening and closing procedures, including counting the contents of the cash register. • Worked with the management team to implement the proper division of responsibilities • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Show less