Experience

B3 Medical

• United States
• Medical Practices
• 1 - 100 Employee

• Operations

  • Dec 2014 - Present

  ● Skilled at developing efficient processes and procedures to reduce redundancy and increase workflow efficiently.● Adept at recruiting, training, and mentoring employees to achieve high levels of success. Plan successful employee engagement events and activities.● Proficient in Microsoft Office Suite, QuickBooks, CAQH, HR Generalist, and CertiPay. Quickly learn and master new software programs.●Implemented employee morale program, which secured a 2% or lower retention rate over the pastyear with most months at 0%.● Successfully handles multiple projects simultaneously.● Organizes company events to increase employee engagement.● Fills multiple roles as needed, including Facilities Director and Finance Director.● Handles all personnel investigations

• Administrative Operations Manager

  • Dec 2014 - Dec 2017



Tampa General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • May 2013 - Dec 2014

  •Chair of the Interdisciplinary Rehabilitation Board•Recruits, conducts phone interviews, and evaluates candidates for open positions•Produces, formats, and edits evaluations and training materials•Handles incoming and outgoing electronic communications on behalf of the Director•Gathers and process bill payments•Creates and maintains quality spreadsheets•Completes payroll for designated staff members•Handle multiple projects simultaneously •Coordinates travel arrangements and prepare follow up expense reports.•Schedules department events, conference facilities, weekly/month department meetings, and plan and negotiate food and site locations where necessary•Prepares meeting agendas and coordinate meeting minutes•Orders and maintain supplies for division

• Unit Coordinator

  • May 2012 - May 2013



Carrabba's Italian Grill

• United States
• Restaurants
• 700 & Above Employee

• Server/Administrative Assistant

  • Jan 2003 - May 2012

  Extend hospitality to the guests by greeting them in a friendly and respectful manner, ascertaining their needs, and providing them with an excellent dining experience. * Ensure a safe and sanitary environment by adhering to strict food and beverage handling standards and participating with the daily cleaning of the restaurant. * Facilitate increased productivity by promoting collaborative teamwork and positive attitudes, lending a hand wherever needed * Resolve customer challenges by maintaining a calm and professional demeanor at all times, escalating to management when necessary. * Prepare nightly reports and count and balance the nightly money drops. * Facilitate increased knowledge by training new servers. * Recognized as Employee of the Month on multiple occasions based on positive attitude and work ethic.



AAA

• Consumer Services
• 700 & Above Employee

• Administrative Assistant

  • Jun 2000 - Jun 2003