Head of Education

• Oct 2023 - Present

• Launching an online Education initiative to de-risk MACH adoption and develop market awareness around the MACH philosophy • Providing leadership in the development and execution of learning strategy • Building and leading a team of instructional designers and SMEs to make elearning magic happen • Supporting and empowering MACH Alliance Ambassadors

Community Lead

• Jan 2023 - Oct 2023

The MACH Alliance is a tech industry non-profit focused on advocacy for enterprise tech ecosystems that comprise Microservices and API-first architecture, and are also Cloud-native and Headless. Acting as a vendor-neutral institution, the Alliance provides resources and education to support companies in the transition from legacy infrastructure. • Leading efforts to support, grow, and celebrate the global member community the MACH Alliance • Overseeing community fora, guiding member… Show more The MACH Alliance is a tech industry non-profit focused on advocacy for enterprise tech ecosystems that comprise Microservices and API-first architecture, and are also Cloud-native and Headless. Acting as a vendor-neutral institution, the Alliance provides resources and education to support companies in the transition from legacy infrastructure. • Leading efforts to support, grow, and celebrate the global member community the MACH Alliance • Overseeing community fora, guiding member onboarding, and connecting people • Collaborating on social media, and on Alliance- and member-run events (MACH Haus, annual flagship conference, MACH Symposia) • Supporting and empowering MACH Alliance Ambassadors TechSoup’s Social Media, Community Forums and Events, Net Squared regional meetup program, and will develop the overall Community Management strategy for TechSoup

Head of User Education and Engagement

• Jan 2022 - Jul 2022

Led global development and implementation of customer/partner education for end-to-end AI: • Customer and Partner onboarding and enablement • Product training at all stages, pre-adoption to implementation • Badging and digital credentials for product certification • Supporting messaging development • User Group events, community building and engagement • Customer Success use case demos for Sales and SDR teams Led product training and documentation teams, messaging… Show more Led global development and implementation of customer/partner education for end-to-end AI: • Customer and Partner onboarding and enablement • Product training at all stages, pre-adoption to implementation • Badging and digital credentials for product certification • Supporting messaging development • User Group events, community building and engagement • Customer Success use case demos for Sales and SDR teams Led product training and documentation teams, messaging development Guided strategic projects, implementing cross-functional processes; GTM experience

Head Of Education (interim)

• Jun 2021 - Jan 2022

Managed all learning and development processes at Automation Hero: • employee onboarding • internal professional development • LMS administration • sales enablement Developed and executed streamlined sales training and enablement, along with refined competency framework Created and delivered comprehensive campaign to new product releases

English Language Development, History/English Literature

• Aug 2002 - Dec 2021

• designed and taught digital enablement bootcamps to empower teachers with a core tech skillset (web publishing, digital storytelling, multimedia production, data management), allowing them to improve student engagement • coaching and supporting learners in project design and development, with an emphasis on a reflective-iterative process and how to work through discomfort and to develop skills and expand mindset (empathy, definition, ideation, prototyping, testing). • developing and… Show more • designed and taught digital enablement bootcamps to empower teachers with a core tech skillset (web publishing, digital storytelling, multimedia production, data management), allowing them to improve student engagement • coaching and supporting learners in project design and development, with an emphasis on a reflective-iterative process and how to work through discomfort and to develop skills and expand mindset (empathy, definition, ideation, prototyping, testing). • developing and implementing 1:1 curriculum, assessment, and instructional support • produced, edited, and published several series of videos and podcasts for flipped-learning curriculum, distributed to learners via OLM-integrated apps (YouTube, EdPuzzle). • coaching and supporting individuals/teams in developing assignments, assessments, and data-collection instruments. • project management for diverse learner groups (up to 20 simultaneous group projects, 70-80 individual projects) ⁍ project definition and development ⁍ goal-setting and periodic check-ins ⁍ individualized support, coaching, self-assessment • providing direct instruction and differentiated learning opportunities for mixed learner groups speaking 7+ languages from 12+ countries. • delivering site-wide language support for learners and teachers, along with articulation/transition meetings across multiple school sites and grade levels. ⁍ development and training to implement site-wide processes and systems ⁍ creation of materials and resources to keep all stakeholders informed and involved in learners’ language-learning progress • experience in development, administration, and scoring of high-stakes standardized assessments, and training/supporting other staff Show less • designed and taught digital enablement bootcamps to empower teachers with a core tech skillset (web publishing, digital storytelling, multimedia production, data management), allowing them to improve student engagement • coaching and supporting learners in project design and development, with an emphasis on a reflective-iterative process and how to work through discomfort and to develop skills and expand mindset (empathy, definition, ideation, prototyping, testing). • developing and… Show more • designed and taught digital enablement bootcamps to empower teachers with a core tech skillset (web publishing, digital storytelling, multimedia production, data management), allowing them to improve student engagement • coaching and supporting learners in project design and development, with an emphasis on a reflective-iterative process and how to work through discomfort and to develop skills and expand mindset (empathy, definition, ideation, prototyping, testing). • developing and implementing 1:1 curriculum, assessment, and instructional support • produced, edited, and published several series of videos and podcasts for flipped-learning curriculum, distributed to learners via OLM-integrated apps (YouTube, EdPuzzle). • coaching and supporting individuals/teams in developing assignments, assessments, and data-collection instruments. • project management for diverse learner groups (up to 20 simultaneous group projects, 70-80 individual projects) ⁍ project definition and development ⁍ goal-setting and periodic check-ins ⁍ individualized support, coaching, self-assessment • providing direct instruction and differentiated learning opportunities for mixed learner groups speaking 7+ languages from 12+ countries. • delivering site-wide language support for learners and teachers, along with articulation/transition meetings across multiple school sites and grade levels. ⁍ development and training to implement site-wide processes and systems ⁍ creation of materials and resources to keep all stakeholders informed and involved in learners’ language-learning progress • experience in development, administration, and scoring of high-stakes standardized assessments, and training/supporting other staff Show less

Web Development Consultant

• 1998 - 1998