Experience

Method Co.

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Oct 2019 - Present

  Washington D.C. Metro Area Helping people in need of temporary accommodations by providing them with a thoughtfully curated and incredibly well-appointed, fully-furnished Apartment experience that meets the emotional, and creature comfort needs of those in transition.



The LINE, The Ned & Saguaro Hotels

• Hospitality
• 1 - 100 Employee

• Associate Director of Sales

  • Sep 2018 - Oct 2019

  Washington D.C. Metro Area

• Senior Sales Manager

  • Mar 2017 - Oct 2019

  1770 Euclid St. NW Washington DC



The Washington Court Hotel

• Senior Sales

  • Nov 2015 - Mar 2017

• Group Sales Manager

  • Jul 2013 - Nov 2015

  Capitol Hill, Washington, DC

• Catering Sales Manager

  • May 2011 - Jun 2013

  Capitol Hill, Washington DC • Coordinated all aspects of a successful conference, including preparing accurate event orders, verifying payment and tax exemption, monitoring rooming lists and VIP accommodations, and servicing all functions with excellent customer service • Communicated pertinent group information to all hotel departments through group resumes, pre- and post-conference meetings, and staff meetings



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Food & Beverage Manager

  • 2009 - 2011

  Bethesda, MD • Oversaw four dining concepts for the Doubletree Hotel: the Wine Bar, featuring 60 wines by the glass; the Oz Restaurant; in-room dining; and Umi Sushi Bar • Handled payroll, department budgeting, forecasting, P&L analysis, inventory, and cost controller • Designed and wrote all menus to promote up-selling • Created and successfully implemented training plan for all staff • Created and managed SOPs to ensure quality and consistency • Exceeded budgeted revenue goal for outlets… Show more • Oversaw four dining concepts for the Doubletree Hotel: the Wine Bar, featuring 60 wines by the glass; the Oz Restaurant; in-room dining; and Umi Sushi Bar • Handled payroll, department budgeting, forecasting, P&L analysis, inventory, and cost controller • Designed and wrote all menus to promote up-selling • Created and successfully implemented training plan for all staff • Created and managed SOPs to ensure quality and consistency • Exceeded budgeted revenue goal for outlets by 132% in 2010 • Awarded 2010 Q3 manager of the quarter • Awarded 2010 manager of year • Successfully marketed, planned, and executed Bethesda’s hottest summer happy hour Show less



Gaylord National Resort & Convention Center

• Assistant Manager of Conference Houseman

  • Jan 2008 - Sep 2009

  National Harbor, MD • Participated in the opening team of the Gaylord National Resort and Convention Center • Hired the entire conference services department at a grand hire • Trained and managed 87 housemen and 10 supervisors • Develop staff schedules, maximizing department effectiveness while controlling labor cost • Worked closely with convention service managers and clients to ensure accurate room sets and deadlines • Created and managed SOPs to ensure quality and consistency



Hilton Hotels Worldwide

• Event Service Manager

  • Jan 2007 - Jan 2008

  Capital Hilton - Washington DC • Managed all aspects of events, including planning, day-to-day coordination, and exiting strategies • Served as meeting planner advocate and liaison to all operational departments • Consistently worked directly with customers during events to meet immediate requests, solve problems, and follow up or suggest alternatives to previous assignments • Trained and managed 17 union housemen and 4 union supervisors