Experience

Younique Presenter

• New Zealand
• Cosmetics
• 500 - 600 Employee

• Independent Beauty Consultant

  • Jan 2015 - Present

  www.youniqueproducts.com/Shannonlatif I'm a Younique Presenter because I love great skin care products and cosmetics, bottom line! Younique has both. I’ve been impressed with everything I’ve tried of Younique’s products. I feel so empowered by this business! That’s another of Younique’s missions to uplift, empower, and validate women everywhere. We want to build relationships. I want to build a relationship with my customers. Owning my own Younique business allows me the opportunity to work with a product I love, to help other women who love cosmetics and skin care choose products that they’ll love too. Younique keeps things fresh, new, and exciting by always adding new products to their cosmetics and skincare lines. You’ll love their products! I can also show you how to earn free products without even having to hold a party at your house! Show less



Charter Communications

• United States
• Telecommunications
• 700 & Above Employee

• Sr Business Systems Analyst

  • May 2017 - Present

  Analysis, development, testing, and systems implementation. Business process model documentation and work flow development. Involved with system merger activities in light of the recent company acquisitions of Time Warner Cable and Brighthouse. Analysis, development, testing, and systems implementation. Business process model documentation and work flow development. Involved with system merger activities in light of the recent company acquisitions of Time Warner Cable and Brighthouse.



Touchstone Crystal

• United States
• Retail Apparel and Fashion
• 300 - 400 Employee

• Independent Consultant

  • Oct 2014 - Present

  As a Consultant with Touchstone Crystal I am able to share beautiful, unique, and quality jewelry with every woman sold by women. Touchstone Crystal by Swarovski is a fun, social shopping business allowing me to transform my income, and my life, with a fashion powerhouse behind me. The Swarovski name is a powerful name to have on my business letterhead and logo because they have made history in the fashion industry for 120 years. Swarovski's Crystals can be seen everywhere from Hollywood movies, high fashion runways, to the Red Carpet and now we're bringing it to every woman's home and wardrobes. I'm always beautifully adorned in the best branded jewelry. I am doing so while making money wearing and sharing it with other women who want to add a little sparkle to their lives. That is what I do at Touchstone Crystal by Swarovski. The best part about this business is that I work as a Consultant on my time, I set my hours, I am my own boss, and I determine my pay. It's exciting, fun, and adventurous. I love it! Show less



Women's Power Networking

• Greater St. Louis Area

• Meetup Coordinator

  • May 2015 - Present



Wells Fargo Advisors

• United States
• Financial Services
• 700 & Above Employee

• Sr. IT Business Analyst

  • Feb 2016 - Jun 2016



Randstad Technologies US

• Greater St. Louis Area

• Sr. IT Business Systems Analyst

  • Mar 2014 - Jun 2016



Reinsurance Group of America, Incorporated

• United States
• Insurance
• 700 & Above Employee

• Sr. IT Business Analyst

  • Mar 2014 - Sep 2015

  Worked as a consultant through Randstad Technologies to elicit and document business and functional requirements from RGA's Mortgage Loan Servicing, Underwriting, and Investment Accounting business teams for their Loan Mortgage System (LMS). Provided daily support for their mortgage system including analysis of the SILVER application data, tables, reports, and writing queries. Responsible for troubleshooting issues, identifying solutions, and bringing them to quick resolve. Responsible for system upgrades working closely with the vendor to execute scripts & data migrations; documenting technical specs for report conversions from Crystal to SSRS reporting. Documented test scripts, plans, & implemented SIT & UAT Testing; while documenting test matrices & tracking defects to resolution. There SAS no dedicated development support team for our group and this position got very technical very fast. Show less



Apex Systems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. IT Business Analyst

  • Nov 2012 - Dec 2013

   IT Business Analyst responsible for eliciting and documenting business requirements from the project team.  Evaluating the business needs from their scope and charter documentation to develop and document functional requirements.  Facilitating business and technology team review meetings of the documented requirements for approval.  Documenting use case stories for the elicited and documented business and functional requirements.  Responsible for developing business flow documentation using MS Visio Show less



Strategic Staffing Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. IT Business Systems Consultant

  • Apr 2011 - Oct 2012

   Senior Analyst for testing problems and issues in the BETA controlled test regions for the business.  Working with the Testing Services team as an Analyst tracking testing requests using MS SharePoint forms  Tracking unit testing, user acceptance testing, understanding/execution of system testing, and documentation.  Elicited and documented business and functional requirements from business project teams.  Defined and resolved business user interaction during testing setup and problem definition/resolution.  Evaluate vendor and business changes technically for test environment impacts and communicate to test region testers; strong communication skills with the business and technical teams.  Coordination with application teams for shared testing resources, testing needs, software and mainframe application code changes needed  Act as a liaison between the business units, IT developers and systems engineers, DBAs, and the vendor Show less



CDI Engineering Solutions

• United States
• Services for Renewable Energy
• 700 & Above Employee

• Sr. IT Business Analyst

  • Jul 2010 - Jan 2011

   Gathered and documented business requirements as an assist to the project manager.  Met with business managers and developers analyzing business requirements for deliverability/feasibility.  Documented group activity workflows, systems workflows, and policies and procedures via MS Visio.  Managed budgets, schedules, risks and issues updates in MS Excel spreadsheets.  Queried and delivered risks and issues reporting from PAC 2000 for Home Mortgage systems  Gathered and documented business requirements as an assist to the project manager.  Met with business managers and developers analyzing business requirements for deliverability/feasibility.  Documented group activity workflows, systems workflows, and policies and procedures via MS Visio.  Managed budgets, schedules, risks and issues updates in MS Excel spreadsheets.  Queried and delivered risks and issues reporting from PAC 2000 for Home Mortgage systems



Wells Fargo Advisors

• United States
• Financial Services
• 700 & Above Employee

• IT/BUSINESS ANALYST

  • Apr 2007 - Jan 2009

  Assisted WS Internal Controls in the delivery of a web based system for corporate wide policies. Built and maintained the program plan tracking the activities and resources for system launch via MS Project Documented group activity workflows and policies and procedures via MS Visio. Managed documents, schedules, risks and issues updates on the MS Sharepoint Performed as assist project manager by tracking consultants' travel expenses, document control, scheduling meetings on the systems integration of 2 brokerage systems for the company merger. Queried and delivered risks and issues reporting from SQL Server for Contact Mgmt Integration. Facilitated meetings around risks, issues, action items, team organization, and reporting. Responsible for following up on team members' completion of assigned risks, issues and action items. Managed content updates to the SharePoint including documents, schedules, program and site changes. Created a draft Statement of Work for the Contact Management Merger program initiation. Gathered and documented business requirements and developed, maintained use cases. Met with business managers and developers analyzing business requirements for deliverability/feasibility. Coordinated test defects in Quality Center, running daily reports, facilitating test meetings. Built/maintained processes in Primavera TeamPlay (project mgmt tool) for managing Tech Architecture and Engineering product efforts. Trained new product managers on the product planning process in Primavera TeamPlay and MS Project. Transferred engineering product plans for the PMs from their MS Excel plans to Primavera Teamplay. Updated and tracked manpower budgets in Primavera Teamplay &MS Project regularly as they relate to the systems merger program plan. Show less



Mastercard

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT PROJECT COORDINATOR/ANALYST

  • Jan 2007 - Apr 2007

  Worked with the technology team that implemented web based systems internationally for the management of pre-paid cards. Supported the daily business activities of new MasterCard international Pre-Paid business as needed by developing new/current sales reports. Secured necessary corporate legal signoff between international banks and MasterCard Pre-Paid. Documented all test results of the web sites developed and was customer liaison for the off-site program managers and the web development team involved. Show less



Employment Connection

• TRAINING SPECIALIST

  • Aug 2003 - Nov 2006

  Researched and developed materials for Employment Connection's 40 and 80 hour training programs. Facilitated and trained large classrooms of participants for the organization's training programs. Encouraged students' participation through learning activities, games, and material insight. Effectively communicate with the classroom to generate participation and learning. Designed and developed spreadsheets and reports on participants' attendance and class scores. Assessed students' participation and learning for reporting purposes. Show less



RehabCare Group

• IT PROJECT COORDINATOR

  • Apr 2003 - Aug 2003

  On assignment through Office Team Coordinated telecomm installations and repair for the company's off-site contract personnel offices Contracted technicians to respond to phone, computer, and internet issues for out of state sites Handled 45 inbound/outbound calls from customers and vendors requests, installations, and issues Supported mobile phone/handheld devices and client-desktop applications for off-site customers. Designed and developed processes and procedures for this position Recommended and documented process enhancements based on customer and user feedback Show less



Ford Motor Company

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• IT BUSINESS ANALYST/PROJECT COOR

  • Oct 1998 - Apr 2002

  On assignment through ASG Renaissance Coordinated the successful completion of Ford's Human Resource systems conversions of salary grades for all management employees worldwide. Designed a web-based tracking system for completion, contacts, specifications, and meeting minutes. Gathered and documented requirements to coordinate worldwide integration of Ford's general salaried employees into one global HR database. Developed use cases based on customer needs and specifications. Coordinated analysis of business requirements and deliverables with the web development team and HR management team to deliver functional HR web sites for Ford Motor's salaried employees. Designed and implemented an online tutorial web site for Ford Employee bonus planning system. Coordinated and facilitated all management review meetings tracking the status of these systems' compliance. Documented the corporate controls for the new human resource system project for the General Auditors' Office review according to the governing systems control laws. Led the completion of all the team's corporate registration requirements for all the systems applications and web sites, including Y2K compliance. Managed piloting of new human resource system, which included training internal customers, customer testing, and evaluating customer understanding and approval of new system. Answered help-desk calls from HR managers and other internal customers in support of PeopleSoft's web-based HR system implementation. Brought resolution to help-desk tickets and issues through research and liaising between technical team and customers. Show less



MSX International

• United States
• Business Consulting and Services
• 700 & Above Employee

• PROGRAM COORDINATOR/SPECIALIST

  • Dec 1996 - Mar 1998

  Developed and piloted training courses upon management requests; revised and made additions to course and training materials; also generated budget and planning reports. Managed product development systems training center by setting up classrooms for course delivery and facilitated several courses. Assisted in the development of course materials for Ford Product Engineers. Developed and piloted training courses upon management requests; revised and made additions to course and training materials; also generated budget and planning reports. Managed product development systems training center by setting up classrooms for course delivery and facilitated several courses. Assisted in the development of course materials for Ford Product Engineers.



State University of New York at Buffalo

• Buffalo/Niagara, New York Area

• INSTRUCTOR

  • Jan 1992 - May 1995