Shannen Mikaela Lee

Key Account Executive at Kao Singapore Private Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • Singapore
    • Consumer Goods
    • 1 - 100 Employee
    • Key Account Executive
      • Feb 2022 - Present

      - Responsible for assigned categories' sales and profit delivery- Responsible for given A&P budget to meet top and bottom line KPIs - Planning and implementation of promotions to drive E-commerce sales- Management of e-commerce retailers’ key account / category managers- Monthly sales reporting, including post campaign analysis and recommendations- On-going liaison with brand managers and trade marketing members with regards to daily ops and campaign planning

    • Ecommerce Admin Support Executive
      • Feb 2021 - Jan 2022

      - Support in co-ordination & execution of channel development activities through various platforms (Qoo10, Amazon, Shopee, Lazada, Food Panda)- PO Processing and Price Checks- Maintain and update online content, including submission of new listings(for new product launches & product conversions) to platforms- Data mapping- Accrual and verification of campaigns claims & charges

    • Singapore
    • Appliances, Electrical, and Electronics Manufacturing
    • 200 - 300 Employee
    • Marketing Officer
      • Jul 2020 - Feb 2021

      - Providing support to the marketing team, uploading new content and product listings on respective platforms - Managing platform orders (Shopee, Lazada, Qoo10 and Amazon) - Manage platform chatbox and provide customer service - Order processing on OMS, SelluSeller - Updating content and listing products onto platforms - Managing A&P claims, debit/credit notes - Providing support to the marketing team, uploading new content and product listings on respective platforms - Managing platform orders (Shopee, Lazada, Qoo10 and Amazon) - Manage platform chatbox and provide customer service - Order processing on OMS, SelluSeller - Updating content and listing products onto platforms - Managing A&P claims, debit/credit notes

    • Office Manager
      • Feb 2020 - Feb 2021

      Converted to a part time office manager and attended to office showroom space and client appointments. Other roles include setting up and working adhoc events, maintaining the Shopify site and shipping out online orders

    • General Manager
      • Sep 2017 - Feb 2020

      Managed day to day operations including providing customer service to online inquiries, packing and shipping ordered and maintaining the Shopify site

    • Retail Sales Associate (Part Time)
      • Jun 2016 - Sep 2017

      Worked as a part time sales associate before converting to full time as Manager.

    • Singapore
    • Software Development
    • 700 & Above Employee
    • Administrative Assistant
      • May 2017 - Sep 2017

      Jobduties included: - Promptly assisting drivers to update their vehicle plate numbers when needed - Assisting in driver requests or redirecting their request to relevant departments - Liasing with relevant departments on special cases Jobduties included: - Promptly assisting drivers to update their vehicle plate numbers when needed - Assisting in driver requests or redirecting their request to relevant departments - Liasing with relevant departments on special cases

    • Singapore
    • Hospitals and Health Care
    • 700 & Above Employee
    • Administrative Assistant
      • Jan 2015 - Mar 2015

      Administrative Assistant at Singhealth. Administrative Assistant at Singhealth.

Education

  • PSB Academy
    Diploma, Business Administration and Management, General
    2013 - 2014
  • University College Dublin
    Bachelor of Science (BS), Marketing
    2016 -

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