Shannen Ho

Senior Marketing Manager at Open Government Products
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Contact Information
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Chinese Professional working proficiency
  • Japanese Limited working proficiency

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Credentials

  • Professional Certificate in Public Policy and Administration
    National University of Singapore
    Jan, 2021
    - Sep, 2024
  • Hubspot Content Marketing Certification
    HubSpot
    Jun, 2020
    - Sep, 2024

Experience

    • Singapore
    • Software Development
    • 1 - 100 Employee
    • Senior Marketing Manager
      • Oct 2022 - Present

    • Marketing Manager
      • Oct 2021 - Oct 2022

    • Digital Marketing (Senior Executive)
      • Jun 2018 - Oct 2021

      1. Modernising a traditional Chinese Orchestra through branding and digital content strategy -Overall lead in managing website and social media strategy, re-branding of online and print communication material, creative storytelling for English and Mandarin-speaking audiences -Provide data analytics reporting to monitor KPIs for digital platforms -Stakeholder management with government organisations and community partners to provide publicity for talks and events -Liaison with China and Hong Kong musicians and partners on marketing, branding and public relations for concerts -Project and vendor management for video productions and artwork 2. Advocating workplace digitalisation as nominated member of the Digital Task Force -Conducted training and presentations on digital marketing to educate company staff -Won a commendation award for providing technical support and educating colleagues to be digital-savvy Show less

    • 1 - 100 Employee
    • Account Executive
      • Jan 2018 - Jun 2018

      Brand(s) I worked on: BMW (BMW Asia and Performance Motors Ltd)

    • Content Specialist
      • Oct 2016 - Dec 2017

      Brands that I’ve worked on: Scoot and Tigerair-Lead the content creation, crafting, execution and liaison with market community managers for our client’s social media pages to garner a stronger and more engaging digital and social presence-Oversee content creation and community management of Japan, Korea and Thailand markets-Assume responsibility on interactions across all relevant social and digital platforms (Facebook, Twitter, LinkedIn, etc.), and identify opportunities of engagement with the target audience-Identify and report on the latest social media trends and opportunities for growth where applicable-Strategise and execute social media ad buys, and monitor ad performance-Social media monitoring around brand sentiment and reputation for clients-Develop and continuously improve the social media strategy, under the guidance of other team members Show less

    • Singapore
    • Non-profit Organizations
    • 1 - 100 Employee
    • Marketing and Communications Executive
      • May 2016 - Sep 2016

      -Created various online and print communication material for greater awareness of arts therapy such as brochures, booklets, exhibition panels, newsletters, website editorials, EDMs-Managed the key social media pages and lead the content creation for Facebook and Instagram-Organised and executed awareness events managing volunteers, partners and media contacts at Gardens By The Bay, Art Stage, gala dinners and conferences-Managed editing of documentary videos with freelancers and Mediacorp Show less

    • INTERNSHIP: Marketing and Communications Assistant
      • Jan 2016 - Apr 2016

    • Singapore
    • Advertising Services
    • 1 - 100 Employee
    • INTERNSHIP: Project Management
      • May 2014 - Aug 2014

Education

  • Singapore Management University
    Bachelor of Social Sciences (with double major in Marketing), Sociology, marketing
    2012 - 2016
  • Ishikawa Foundation for International Exchange (IFIE)
    Homestay and language programme, Japanese
    2015 - 2015
  • Victoria University of Wellington
    2015 - 2015
  • Temasek Junior College
    2010 - 2011

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