Experience

iHomeschool Network

• United States
• Advertising Services
• 1 - 100 Employee

• Freelance Blogger

  • Aug 2013 - Present



Minnesota Department of Corrections

• Volunteer Instructor

  • Feb 2018 - Present

  Offer information and instruction to inmates who are interested in learning more about Islam or how to implement their Islam to a greater degree. Work to find resources that are suitable and accessible within the prison system. Offer information and instruction to inmates who are interested in learning more about Islam or how to implement their Islam to a greater degree. Work to find resources that are suitable and accessible within the prison system.



Homeschool Co-op

• Co-Leader

  • Apr 2011 - Present

  Negotiate rental contracts with host location; organize events; manage tax filing process; negotiate teacher contracts; organize school schedule, calendar, and class offerings. Negotiate rental contracts with host location; organize events; manage tax filing process; negotiate teacher contracts; organize school schedule, calendar, and class offerings.



The Building Blocks of Islam

• Dawah and Outreach Training Coordinator

  • Aug 2009 - Jan 2013

  Conduct training programs aimed at those interested in dawah opportunities. The training covers how to speak in public, answer tough questions and hot topics, learning about world religions, and focus our attention on how to cover vast topics in a short amount of time.

• Volunteer Instructor

  • May 2009 - Sep 2009

  Provide instruction for classes on Microsoft Office including Word and ExcelCreate handouts, practice exercises and quizzes to students to enhance their learning experience



Burnsville Mosque

• Burnsville, MN

• Islamic Studies Instructor

  • Sep 2011 - May 2012

  Teach students 11 years and older on the subjects of Islamic Belief and Worship, the stories of the Prophets, and memorizing the 99 Names of Allah. Teach students 11 years and older on the subjects of Islamic Belief and Worship, the stories of the Prophets, and memorizing the 99 Names of Allah.



US Internet

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Support Supervisor

  • Feb 2004 - Apr 2009

  Manage, train and coach all new technicians on customer support as well as data center management and maintenanceResponsible for human resource managementCreate and update escalation procedures for all devices within the datacenter including, but not limited to servers, routers, switches, UPSs, generators, air conditioning units, power surge protectors, etc.Work on complex customer issues that had been escalated from the technical support teamAssist Network Engineers in managing customer firewalls and backupsWork with customers that have specific, timely needs and provide support to those customers who express they are unhappy with their experienceOversee all changes and maintenance to the datacenter including rack movement, electrical runs, power management to UPSs, generator tests and checks, etc. Show less

• Lead Technician/ Support Technician

  • Feb 2004 - Mar 2009

  Responsible for handling incoming support issues from clients via phone, email and chat with troubleshooting, analyzing, resolving, tracking, and escalating technical problems.Responsible for troubleshooting a wide variety of services such as connectivity (DSL, Dial up, ISDN, T1, municipal wireless, LAN), hosted services (web and FTP, database and DSNs, email spam filtering) and collocation. See list at bottom for detailed account of technologies usedManage and maintain a 7,000 square foot datacenter including the air conditioning, generator maintenance, and UPS management. Show less



Best Buy, Inc

• Store Repair Technician

  • Nov 2003 - Feb 2004

  Conducted repair and maintenance on a variety of home computers, printers, stereos, televisions, and CD / DVD players. Worked to improve performance on PC's by reducing spyware and viruses Periodically worked in the computer sales department. Conducted repair and maintenance on a variety of home computers, printers, stereos, televisions, and CD / DVD players. Worked to improve performance on PC's by reducing spyware and viruses Periodically worked in the computer sales department.



Wendy's International

• Shift Supervisor

  • Dec 2001 - Oct 2003

  Supervised and trained employees according to Wendy's, International high standards. Organized and implemented a retraining program aimed at existing employees. Supervised and trained employees according to Wendy's, International high standards. Organized and implemented a retraining program aimed at existing employees.



Fanny Farmer

• Store Manager

  • Jun 2001 - Dec 2001



Burger King

• Shift Supervisor

  • Feb 1998 - Jun 2001