Experience

Charles City County Publ Schl

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Cafeteria Assistant

  • Aug 2018 - Present



Wawa, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Oct 2016 - Present

  Greet customers and provide an enjoyable shopping experience for all customers.Respond to customer requests in a timely manner. Utilize the GREAT customer service model to ensure customer engagement. Support and follow all safety and security initiatives.Ensure the proper execution of assigned foodservice programs and procedures.Operate the point of sale pursuant to corporate standards; maintain proper cash levels.Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices.Ensure the proper execution of all assigned store level marketing programs.Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).Replenish products and supplies to ensure in stock conditions at all times.Communicate with the management team regarding customer requests and vendor-related concerns.Check in external and internal vendors according to corporate procedures.Complete other tasks as assigned by store management.Represent the Wawa brand by exemplifying Wawa Core Values.



Burger King Corporation

• 1 - 100 Employee

• Cashier

  • Oct 2011 - Present

  Greet customers and provide friendly guest service and heartfelt hospitality.Promptly and empathetically handle guest concerns and complaints.Operated the drive-through window and POS System quickly and efficiently.Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.process customer’s orders and perform inventoryProvide menu and answer customers’ questions regarding menu itemsProvide customers with information on new deals and discountsAttempt to up-sell deals and provide add-on informationPrepare and pack food according to Burger King’s policies and proceduresServe food to dine-in customers in the event of delaysEnsure the quality and quantity of food items packed or servedEnsure that all food and drinks are packed appropriately without spill issuesSet up trays for dine-in customersAccept cash in exchange of food and drinks soldHand change to customersProcess credit card paymentsEnsure inventory is stocked Order food supplies before they run lowManage transfers of supplies from the store to the kitchenManage and update inventoryClean and sanitize customer sitting areas, kitchen and countersOperate cash registers and tally cash with receipts at the end of each shiftEnsure that all kitchen equipment is cleaned and maintained at all timesEnsure rotation of frozen products



Sagepoint Senior Living Services

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Housekeeping/laundry Aide

  • Sep 2015 - Feb 2016

  Performing basic housekeeping support procedures for residents as required.Cleaning and sanitizing all areas on a regular basisSweeping and moppingTrash removalStockingFollowing daily cleaning schedule as requiredMaintaining and organizing cleaning suppliesEnsure compliance with Blood-borne Pathogen Exposure Control Policy when applicable.Monitor and maintain various cleaning chemicals and solutions and comply with EPA and OSHA regulations and other safety policiesOperate various kinds and types of laundry equipment safely and properly.Separate linen carts for transporting of soiled and clean linens.Document and report repairs and equipment problems to management.



Macy's

• 1 - 100 Employee

• Sales Associate

  • Dec 2014 - Feb 2015

  Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needsInspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchaseEnsuring that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floorMaintaining selling floor presentations, and restocking them as neededLearning Macy's systems and procedures to enhance selling efficiencies and complete support dutiesHandle all returns courteously and professionallyResponsible for achieving personal sales goals and Star Reward goalsMaintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our storesknowledgeable of and perform sales support functions related to POS proceduresDevelop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customerBe aware of current promotional events and salesMaintain good housekeeping standardsAdhere to Loss Prevention and inventory control and compliance proceduresPerform other duties as assigned



ProLogistix

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Merchadise handler

  • Jun 2014 - Aug 2014

  Receives and unloads freight both manually or with equipment checks for damaged goods; verifies quantity and quality of order;verifies items received with purchase order;wraps, packages, and ships supplies; delivers and retrieves supplies to and from work or storage areas; tags and issues supplies; stocks shelves and rotates inventory; participates in physical inventories of warehouse and/or supply yard;provide advice regarding supplies or property including price and availability; may prepare damage claims for supervisor's review and signature



Prince Georges County Police Department

• United States
• Non-profit Organizations

• Administrative Assistant

  • Jun 2013 - Aug 2013

  Summer Youth Program Schedules meetings and perform tasks such as planning, arranging and setting up appropriate rooms, preparing materials, notifying participants and following up to ensure obligations are finalizedPrimary phone coverage (first to answer all incoming calls) Prepare and mail all US/UPS/Fed Ex packages. Sort and distribute incoming mail Oversee all aspects of publication orders including inventory and maintenance of inventory File Custodian responsible for properly maintaining official files and reviewing Bureau records control proceduresAssist staff in creating a system for responding to telephone and written requests for information Assist Office Manager in developing and instituting methods for quality control and accuracy in databases assist with special projects and assume responsibility for the development, administration, and promotion of specific projects, as required Audit and manage records to ensure proper classification and storage of official documentsword processingdata entryauditing documentsPerform other duties as assigned