Experience

Intrado Enterprise Collaboration

• Telecommunications
• 1 - 100 Employee

• Quality Assurance Specialist

  • Oct 2016 - Present



West Corporation

• IT Services and IT Consulting
• 700 & Above Employee

• Content Migrator

  • Oct 2016 - Oct 2016

  -Manages, assigns, and updates school sites in Teamwork to ensure continuous workflow. -Communicates with PM to ensure proper client information is accurate on migration sheets. -Transfers data and all site content to the client's new site while confirming proper placement, alignment, and details are to client specifications. -Detects migration issues and formulates a resolution that will meet clients expectations and company standards. -Audits other team members work to check for accuracy and consistency. -Works with team members to identify areas of improvement to help increase productivity. -Helps with training new employees Show less



General Wireless (RadioShack)

• Dallas/Fort Worth Area

• Floorplanning Analyst

  • Sep 2014 - Oct 2015

  • Compiled and formatted data for analysis for internal and external departments. • Maintained database to meet department informational needs. • Developed and maintained training documents for departmental use. • Migrated floorplans from AutoCAD based floorplan maintenance to JDA merchandising system. • Proficient in floorplan maintenance and product flow decisions based on customer buying trends, business rhythms, and marketing analysis. • Individually processed over 1000 store floorplans within JDA Floorplanning systems. • Worked cross-functionally with other departments (Store Operations, Space Planning, Marketing, Inventory) to ensure store information is accurate and aligned with company policiies. • Analyzed store specific information using JDA IKB. • Reviewed store feedback and worked with district and store managers to resolve store-specific space, inventory assortment, and fixture issues. Show less



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• Visual marketing project coordinator

  • Jul 2012 - Sep 2014

  • Maintained Rollout Management Systems by keeping store distribution lists accurate and up to date. • Update manual pack-outs to determine store distribution of all marketing materials. • Responsible for POP kit pack-outs and print counts/quantities for POP kits. • Answered Visual Merchandising feedback mailboxes and address store feedback for visual merch/marketing issues. • Validated and added specifications and sign details for all marketing print briefs • Managed a web portal for all signage and keep signage inventory up to date, approve signage orders from the field and update signage back orders and reprints. • Communicated with printers and obtain quotes for shipping and printing as well as pricing on boxes for all POP kits. • Ensured all signage arrives for new store openings and special marketing programs- update internal partners with tracking when necessary. • Worked with the communications team to develop store communications and directions for the field. • Collaborated with the merchant team to develop and maintain signage within their respective planograms Show less



JCPenney

• United States
• Retail
• 700 & Above Employee

• Sales Manager

  • Aug 2008 - Sep 2010

  • Coordinated with staff and management for development of sales building programs, schedules, recruiting, interviewing and hiring as implemented by the company. • Oversaw the sales and profit of a 16.8 million dollar departmental store. Directed 8 supervisors and 50+ hourly associates to assure accurate performance of all assigned duties. • Lead all associates in providing customer service assuring that all services meet or exceed company standards in order to maximize sales and profit while obtaining customer loyalty. • Managed business through reports and bench-marking tools by producing plans to capitalize on identified opportunities. • Assisted and provides leadership in activities including sets, replenishment, restocking, recovery, pricing, and visual while assuring company standards are met. • Worked with store manger to give feedback on local market conditions and competitions regarding visual merchandising, selling and promotional events. Show less



Best Buy

• Retail
• 700 & Above Employee

• Data Integrity specialist/sales

  • Aug 2004 - Jun 2008

  • Maintained current data/inventory cycle counts on a daily basis. • Successfully researched and analyzed data discrepancies pertaining to inventory. • Coordinated and assisted with group development strategies. • Trained new associates in basic and advanced policies and procedures. • Evaluated communication techniques • Maintained current data/inventory cycle counts on a daily basis. • Successfully researched and analyzed data discrepancies pertaining to inventory. • Coordinated and assisted with group development strategies. • Trained new associates in basic and advanced policies and procedures. • Evaluated communication techniques



East Newton High School

• Granby, Missouri

• Choreographer/substitute teacher

  • Aug 1999 - May 2006

  ▪ Conducted structured lesson plans for multiple subjects and grades. ▪ Encouraged character improvement and test-taking strategies. ▪ Provided and taught detailed routines for performances. ▪ Coordinated performances, school functions, and fundraisers ▪ Promoting best performance in academic and social endeavors ▪ Familiarity with theories and practices of education and child development. ▪ Flexibility in adapting to new environments and to the students as individuals. ▪ Conducted structured lesson plans for multiple subjects and grades. ▪ Encouraged character improvement and test-taking strategies. ▪ Provided and taught detailed routines for performances. ▪ Coordinated performances, school functions, and fundraisers ▪ Promoting best performance in academic and social endeavors ▪ Familiarity with theories and practices of education and child development. ▪ Flexibility in adapting to new environments and to the students as individuals.