Experience

ExamRoom.AI®

• United States
• Education Administration Programs
• 300 - 400 Employee

• Vice President of Solutions

  • Apr 2018 - Present

  Develop junior staff to the next level by ensuring assigned staff fully understand projects, providing effective feedback to staff (positive and critical), identifying and promoting growth opportunities for all junior staff.Implement firm policies around recruiting, staffing, training and account management that result in top-notch client service as well as a positive work environment that fosters a pattern of long-term staff retention.Promote a positive environment for staff and identify and work with firm management to address any issues that are creating barriers to an optimal work environment for all staffProvide feedback, advice and back up as needed to other members of senior staff team to ensure all senior staff has support needed to effectively run accounts and promote positive work environmentAttend and actively participate in senior staff meetings, offering ideas, insights and recommendations on firm policies, staffing, client service, new business and other topics that ultimately impact the overall quality of the firm.Effectively manage all aspects of an account team.Manage workflow for yourself and all staff assigned to your team project team.Consistently demonstrate ability to successfully move into problem-solving mode whenever challenges or concerns arise.Work well with and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment for the entire staff.Take responsibility for one internal area of management (i.e., new hire orientation, tech support, new business, office moral, etc.)Assist in hiring new staff that ultimately prove to be excellent, long-term hiresTake the lead on implementing at least one internal program/procedure per quarter that improves office moral and/or contributes to staff retention.Identify new business opportunities, participate in new business pitches and assist in drafting new business proposalsExpand and/or renew existing accounts.



MindsMapped Consulting

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Inside Sales Manager

  • May 2016 - Apr 2017

  Manage day-to-day administrative sales needs to ensure sales team is spending maximal time with prospective buyers to meet company revenue targets.Administer and work closely on Hubspot, our internal CRM tool to provide sales related data, analysis and dashboards.Assist with sales planning and organization design, including quota design, targets, incentive programs andterritories for both inside- and field-based sales.Design and manage programs and processes to facilitate new sales employee on boarding, sales training andcertifications, create sales training materials and sales cycle support collaterals etc. to decrease ramp times and improve efficiency.Own the Configure, Price, Quote and the tool to proactively and reactively work on pricing recommendationsand provide pricing support.Facilitate and manage the sales bookings, target setting and forecasting process.Be the single point for contact for the Sales team for all sales related data and request bases analysis likeperformance measurement, customer profile data, segmentation etc.Analyse sales stack and emerging sales/marketing technologies to encourage sales team to sell better, faster.Prepare and manage budgets in support of necessary technologies.Implement processes and workflows that increase visibility into the sales process.To manage time and work flow and create effective client meeting plans.Conduct performance review for his/her team on regular basis.Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.



Azuga, Inc.

• United States
• Software Development
• 700 & Above Employee

• Fleet Solution Specialist

  • Apr 2016 - Mar 2017

  Product demonstrations that are tied to ROI and leave the prospect wanting to buy-Sharp closing skills. Ability to engage and build long term relationship with prospects.Clear and concise verbal communication skills appropriate to the U.S and U.K prospects.Working knowledge of Salesforce and MS Office would be an added advantage.Proven ability to identify and develop new sales opportunities.Knowledge of sales and marketing including basic selling principles and solution selling methods;should be able to discover prospects pain points by using probing techniques and effectively address each one of them.Ability to quickly research a prospect company and tailor your presentation to their specific needs and close the sale.Proven track record of meeting or exceeding sales quotas.A disciplined approach to managing your territories and your sales efforts on a daily basis.Passion for Inside sales; successful candidates are self-driven, energetic, confident and motivated with the ability to think on your feet.Strong judgement and decision making skills.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Inside Sales Account Manager

  • Mar 2012 - Jul 2016

  Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expandingbusiness relationships/market share with existing and new customers. Functions as the overall account managerincluding leading channel(as applicable) and both strategy and exectution. This profile includes driving QoQ Salesnumbers through both the Retention- Development Accounts & New Acquisition Accounts in ANZ Small & MediumBusiness Market.• Job includes sales and maintaining accounts for large, small and medium business, where customers calls in forpurchasing the systems and serves in large orders.• Key points is selling services and accessories along with the system bundles which brings high margin toachieve the Target provided.• Network and build relationships within the account in order to understand who the decision makers are, andhow you can help them solve the business problems.• Build a plan to provide integrated software and service solutions to meet the prospects long term needs as astrategic business partner.• Identifying opportunities for new customers acquisition and existing customer for orders.• Maintaining accurate and up-to-date records on all sales activity in salesforce.com• Maintain excellent relationships with clients and with the specified persons and be able to tailor pitch theproduct according to their specifications.• To achieve the sales/revenue target from the clients.• Comply with the sales process and mechanism of the company to ensure Business Professionalism andIntegrity.• Executing effective outbound calling campaigns.• Selling Microsoft licensing and infrastructure solutions, Data Center solutions, Dell Enterprise Hardware andIntelligent Data Management Solutions, EMC Storage Solutions, VMWare Virtualisation Solutions.• Driving the Enterprise Quota with giving the best solutions and also reporting on a timely manner to focus ondelivering the individual Enterprise Mix for the quarter.



C-Cubed Solutions

• Team Manager

  • Jul 2010 - Feb 2012

  Efficiently closing the sale by utilizing the tools and working closely with the necessary resources to meet sales objectives.Responsible for Target setting at the Team/Individual Level.Initiating outbound project to drive incremental business.Looking after the performance and development of team members.Team productivity improvement, Team quality output improvementReviewing monthly reports for various processes to see areas of improvements.Sales conversation assessments.Roster Management.Handling escalations and customer complaints.Talent Retention – Attrition.Team Motivation, Knowledge Sharing.Training and Development, Team Absenteeism.Track TAT and AHT of calls. Prepare POA to achieve the Target.Work on call flow and prepare rebuttals.Interactive and Feedback session with the team.Follow escalation process and follow-up with different teams for status.Track the inflow on inbound emails and schedule outbound emails.Help team in customizing the outbound emails based on the scenario.Follow-up on optimization scheduling, rescheduling and email follow-up.Driving the sales forces and motivating the team to achieve the Target on time.Interacting with the corporate offices as well as external clients in terms of annual plans.Recruitment and hiring, performance management metrics.