Shankar Raghavan

Delivery Manager - QA at Empyra
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Contact Information
Location
Bengaluru, Karnataka, India, IN

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Credentials

  • Test Maturity Model Integration Professional
    TMMi Foundation
    Nov, 2019
    - Oct, 2024
  • A4Q - Selenium Certified Tester
    iSQI GmbH
    Aug, 2019
    - Oct, 2024
  • ISTQB Foundation Level - Certified Tester
    ITB
    Oct, 2007
    - Oct, 2024
  • Scrum Master Certified (SMC)
    Scrum Alliance
    Feb, 2020
    - Oct, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Delivery Manager - QA
      • Dec 2022 - Present
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Delivery Manager - QA
      • Nov 2017 - Present
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sr. QA Lead
      • Feb 2015 - Oct 2017

      QA support and services to Gordon Food Service, USA Design, development and implementation of Selenium WebDriver TestNG - Maven Functional test automation framework @ GFS Closely working with Pre-sales team designing and documenting product-specific presentations and artifacts Build and enrich domain expertise QA support and services to Gordon Food Service, USA Design, development and implementation of Selenium WebDriver TestNG - Maven Functional test automation framework @ GFS Closely working with Pre-sales team designing and documenting product-specific presentations and artifacts Build and enrich domain expertise

    • QA Lead
      • Dec 2012 - Jul 2014

      Leading the testing team from engineering group catering to the product / platform: Passport: Legal enterprise management catering to Matter and Spend management strategically Technology - Java, groovy, Oracle, Jenkins, ANT, SQLServer Test Automation Tools - Voyager - (Selenium based in-house test automation tool) Responsibilities: Enhance existing suite of test automaton scripts using a keyword driven methodology Baseline test scripts, test and integrate with CI-jenkins Ascertain consistent multiple test runs in a short timeline before any release Managing Jenkins - build configuration, monitoring and reporting Show less

    • Associate Manager
      • Oct 2010 - Jun 2011

      • Collaborate with testing teams. Participate in TMMi audits. • Collate and publish Quality Metrics dashboard. Review metrics data and share with Sr. leadership team. • Resource headcount forecasting and knowledge transition tracking. • Collaborate with testing teams. Participate in TMMi audits. • Collate and publish Quality Metrics dashboard. Review metrics data and share with Sr. leadership team. • Resource headcount forecasting and knowledge transition tracking.

    • India
    • Retail
    • 700 & Above Employee
    • Test Lead
      • Jun 2006 - Jun 2011

      Tesco UAT Manager to sign-off Next Generation Networking solutions, Product and services delivered from Cable & Wireless, UK. Technology - FMC (Fixed Mobile Convergence) • Develop a UAT strategy as an overlay with C&W test strategy • Effort estimation and test planning for “Self-care” portal proposed to be used by Store, Warehouse and Corporate headquarter personnel • Build Functional test automation suite for “Self-care” portal using hybrid driven approach (data + keyword driven) • Test execution and defect tracking • Test suite delivered to the in-house QA team for regression testing Test management and Stakeholder management for Group Ordering and Forecasting in-house product. • Lead and organize walk through meetings to review project road maps with IT project teams and stakeholders • Participate in Functional requirements understanding sessions with onshore SMEs • Test planning, strategy, estimations, monitoring and control • Defect management, test reporting and stakeholder management • Plan for releases during System and System Integration tests • Key contributions to test data strategy • Implemented risk-based checklists (sales feeds, order generation) thereby resolving internal application issues • Functional test design and execution reviews • Resource management and appraisals • Conducting project audits on monthly basis Show less

    • India
    • Banking
    • 100 - 200 Employee
    • Technical Lead
      • Mar 2005 - Dec 2006

      • Test planning, monitoring and control for System and System Integration tests. • Defect management and test reporting. • Test planning, monitoring and control for System and System Integration tests. • Defect management and test reporting.

    • India
    • Consumer Services
    • Associate Consultant
      • Aug 2002 - May 2004

      • Test Planning & Test Design and Test execution • Offshore/Onsite team Co-ordination • Test tool evaluation - QTP, Rational Robot & e-Test • Developed Regression scripts using QTP • Test Script Reviews and Team Mentoring • Test Planning & Test Design and Test execution • Offshore/Onsite team Co-ordination • Test tool evaluation - QTP, Rational Robot & e-Test • Developed Regression scripts using QTP • Test Script Reviews and Team Mentoring

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Associate Software Engineer
      • Oct 1997 - Aug 2002

      • Test design, test execution, defect reporting • Performance testing - Volume with DB loaded with massive, moderate and low records • Developed Test suite to automate www.delta.com for assisting the Regression testing conducted by the Delta Technology, QA staff • System and Integration Testing of Supply Chain components • GUI Level testing • Validating FedEx Business Rules • Y2K pattern search testing • Impact analysis to verify (dsv’s) – date sensitive variables • Renovating the source code using fixed window technique for Y2K-Compliance • Identification of correct source code to match with the production object code • System and Integration Testing Show less

Education

  • Annamalai University
    Master's degree, Information Technology
  • Bangalore University
    Bachelor of Science, Computer Science
    1993 - 1996

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