Shankar Dolli
Team Lead at ibibo Group- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Pune, Maharashtra, India, IN
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Experience
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ibibo Group
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India
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Technology, Information and Internet
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700 & Above Employee
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Team Lead
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Oct 2016 - Present
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Subject Matter Expert
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Oct 2014 - Oct 2016
I handled team of 30-35 members under Manager. Job profile was taking care of escalations on calls as well on emails. Taking care of schedule adherence, shrinkage, real time situations on floor.
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Customer Service Representative
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Feb 2013 - Oct 2014
I was working as a base employee. Job profile was handling customer calls with C-SAT and Quality.
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Education
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University of Pune
Bachelor of Commerce - BCom, International Business/Trade/Commerce
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