Shanika Banks
Sales Manager at Sons Honda- Claim this Profile
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Bio
Experience
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Sons Honda
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales Manager
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Dec 2018 - Present
As a Sales Manager for Sons Honda, I oversee all activities occurring in the vehicle showroom. I forecast sales for upcoming months and quarters and compile these necessary reports to review with managing partners. I take pride in coaching salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance. A few of my other responsibilities include developing and managing a CRM platforms to retain customers, seek new prospects, hiring, recruiting and training.
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Asbury Automotive Group
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United States
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Automotive
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700 & Above Employee
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Sales Manager
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Jul 2018 - Dec 2018
Within my role as a Sales Manager for the Asbury Automotive Group, I was responsible for customer retention and profitability in the new and pre-owned vehicle departments. I fulfilled my responsibilities primarily through effective personnel management, knowledge of market potential, and establishing performance standards. I enjoyed promoting and driving results while creating a positive working environment. Within my role as a Sales Manager for the Asbury Automotive Group, I was responsible for customer retention and profitability in the new and pre-owned vehicle departments. I fulfilled my responsibilities primarily through effective personnel management, knowledge of market potential, and establishing performance standards. I enjoyed promoting and driving results while creating a positive working environment.
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Honda Cars of Aiken
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Finance Manager
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Aug 2017 - Jul 2018
One of my core responsibilities as a finance manager Honda of Aiken was to offer customers competitive financing rates so that the financing is done through the dealership. I offered exceptional customer service to clients while explaining extended warranty information and aftermarket products that protect their automotive investment while increasing dealership profitability. I had to maintain current knowledge of all local, state and federal regulations affecting our operations, particularly regarding sales and finance departments.
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Butler Automotive Group (Acura, Ford, Hyundai, Kia)
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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General Sales Manager
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Apr 2017 - Dec 2017
As the GSM at Butler Nissan, I created annual sales forecasts for the new-and-used sales department. I enjoyed working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans. I also hosted and played key roles during meetings with sales managers to plan and implement objectives for achieving sales and gross profits. As the GSM at Butler Nissan, I created annual sales forecasts for the new-and-used sales department. I enjoyed working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans. I also hosted and played key roles during meetings with sales managers to plan and implement objectives for achieving sales and gross profits.
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General Manager
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Dec 2015 - Mar 2017
During my time as GSM at Kia of Union City, I participated in motivating employees, planning events and promotions, and ensuring customer satisfaction. I also hired employees for upper-level position & planned goals for the dealership. I over-seed daily operations from an elevated perspective, and coordinated with staff members on record retention and financial analysis. During my time as GSM at Kia of Union City, I participated in motivating employees, planning events and promotions, and ensuring customer satisfaction. I also hired employees for upper-level position & planned goals for the dealership. I over-seed daily operations from an elevated perspective, and coordinated with staff members on record retention and financial analysis.
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Five Star Nissan
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United States
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Retail
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1 - 100 Employee
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General Manager
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Nov 2013 - Nov 2015
As the General Manager of Five Star Nissan, I was responsible for ensuring the profitability of the entire dealership by overseeing the sales department, controlling expenses and maintaining customer satisfaction. Some of my duties included planning, motivating and coordinating the dealership's management through leadership and solid business practices. I was also responsible for hiring all management positions, planning and developing short and long-term goals and objectives annually, and more. As the General Manager of Five Star Nissan, I was responsible for ensuring the profitability of the entire dealership by overseeing the sales department, controlling expenses and maintaining customer satisfaction. Some of my duties included planning, motivating and coordinating the dealership's management through leadership and solid business practices. I was also responsible for hiring all management positions, planning and developing short and long-term goals and objectives annually, and more.
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Gerald Jones Honda
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Finance Manager
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2012 - 2013
During my time at General Jones Honda, I was responsible for offering customers competitive financing rates so that the financing is done through the dealership. I offered exceptional customer service to clients while explaining extended warranty information and aftermarket products that protect their automotive investment while increasing dealership profitability. I had to maintain current knowledge of all local, state and federal regulations affecting our operations, particularly regarding sales and finance departments.
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Education
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Fort Valley State University
Psychology, Educational Psychology