Experience

Wellfleet

• United States
• Musicians
• 1 - 100 Employee

• Compliance Analyst

  • Dec 2022 - Present

  Springfield, Massachusetts Metropolitan Area



SummaCare

• United States
• Insurance
• 100 - 200 Employee

• Compliance Analyst

  • Jan 2019 - Dec 2022

  Akron, Ohio, United States

• Compliance Coordinator

  • Jan 2013 - Jan 2019

  Akron, Ohio POSITION SUMMARY: Selling and providing Medicare and Marketplace plans means following many Federal rules and regulations. This role requires regulatory and operational expertise to effectively provide oversight for assigned projects and departments to ensure those rules are being followed. Key Responsibilities: • Implemented and oversees program for oversight of first tier and downstream delegated entities/vendors and providers contracted to perform Medicare and… Show more POSITION SUMMARY: Selling and providing Medicare and Marketplace plans means following many Federal rules and regulations. This role requires regulatory and operational expertise to effectively provide oversight for assigned projects and departments to ensure those rules are being followed. Key Responsibilities: • Implemented and oversees program for oversight of first tier and downstream delegated entities/vendors and providers contracted to perform Medicare and Marketplace-related functions • Supports the monitoring and oversight of select departments within the organization to ensure compliance with Medicare’s federal regulations and guidance • Monitors and coordinates the investigation of Medicare member complaints submitted via Medicare’s web‐based Complaints Tracking Module (CTM) tool

• Senior Marketing Specialist - Medicare

  • Mar 2006 - Jan 2013

  Akron, Ohio POSITION SUMMARY: Multi‐dimensional marketing role that included media buying, the tracking, report and analysis of lead activity, the creation and/or editing of pieces for current and prospective customers and the oversight of current and prospective customer direct mail projects. Key Responsibilities: • Supported all marketing efforts necessary for the successful promotion of the company’s suite of Medicare health plan products. • Coordinated the writing, editing… Show more POSITION SUMMARY: Multi‐dimensional marketing role that included media buying, the tracking, report and analysis of lead activity, the creation and/or editing of pieces for current and prospective customers and the oversight of current and prospective customer direct mail projects. Key Responsibilities: • Supported all marketing efforts necessary for the successful promotion of the company’s suite of Medicare health plan products. • Coordinated the writing, editing and design of health plan materials • Wrote and implemented Marketing and Media plans • Researched all applicable Federal regulations to ensure that health plan materials were in compliance with official marketing guidelines and formatted properly for submission to CMS • Communicated with external vendors including media outlets, print shops and fulfillment specialists to ensure the timely submission of advertising and efficient completion of print and fulfillment projects • Created reports which analyzed the return on investment of paid marketing efforts



Kent State University

• United States
• Higher Education
• 700 & Above Employee

• Editorial/Communication Coordinator

  • Sep 2001 - Jul 2005

  Kent, Ohio POSITION SUMMARY: Provided communications support to promote this division throughout the university's communities. This included creating and writing interdepartmental newsletters, writing articles and releases for faculty, staff and student publications and the creation and management of web content for the division. Key Responsibilities: • Wrote, designed and disseminated information about information technology projects, accomplishments and news from The Division of… Show more POSITION SUMMARY: Provided communications support to promote this division throughout the university's communities. This included creating and writing interdepartmental newsletters, writing articles and releases for faculty, staff and student publications and the creation and management of web content for the division. Key Responsibilities: • Wrote, designed and disseminated information about information technology projects, accomplishments and news from The Division of Information Services to the university community. • Designed and wrote press releases, flyers, newsletters, brochures and other communication pieces • Provided editorial/marketing support for all Division staff members and represented the Division at select university events and meetings • Planned and organized outreach events for the Division geared toward the university and surrounding community

• Marketing Assistant

  • Dec 1996 - Aug 2001

  Kent, Ohio The Kent State University Press is the publishing arm of the University. Each year, the Press publishes at least 30 titles in subjects including Ohio history, Civil War history and literature. Key Responsibilities: Distributed marketing materials for and advanced review copies of newly-published or reprinted books as well as annual scholarly journals Planned and organized book display materials and event logistics for local, national and international book… Show more The Kent State University Press is the publishing arm of the University. Each year, the Press publishes at least 30 titles in subjects including Ohio history, Civil War history and literature. Key Responsibilities: Distributed marketing materials for and advanced review copies of newly-published or reprinted books as well as annual scholarly journals Planned and organized book display materials and event logistics for local, national and international book exhibits Maintained accurate, organized electronic and hard-copy records for hundreds of authors and thousands of University Press customers and related contacts



Akron Beacon Journal

• United States
• Newspaper Publishing
• 100 - 200 Employee

• Reporter

  • May 1996 - Oct 1996

  Akron, OH Reported and wrote news and feature stories for many sections of the newspaper including Community News, Business and Sports.