Experience

Quality Education Company (QEC)

• Saudi Arabia
• Education Administration Programs
• 100 - 200 Employee

• English Second Language Instructor

  • Aug 2022 - Present



Quality Education Company (QEC)

• Saudi Arabia
• Education Administration Programs
• 100 - 200 Employee

• English Second Language Instructor

  • Oct 2021 - Mar 2022

  Combined various English teaching methods and techniques to help students improve their results. Created presentations for lesson as a aid to the curriculum according to state standards. Maintained positive student-teacher relationship and cooperated with parents on a daily basis. Teaching general English to Preparatory Year students. Maintaining classroom and student records in accordance with university policy. Combined various English teaching methods and techniques to help students improve their results. Created presentations for lesson as a aid to the curriculum according to state standards. Maintained positive student-teacher relationship and cooperated with parents on a daily basis. Teaching general English to Preparatory Year students. Maintaining classroom and student records in accordance with university policy.



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Finance Associate

  • Dec 2020 - Sep 2021

  Process receipt of deliveries. Answer Supplier Queries relating to invoices and Liaise with depot/stores/suppliers to resolve ongoing issues Investigate and resolve unpaid or On Hold invoices ensuring they are cleared to payment terms Process reports on colleague productivity. Process reports on orders made by stores. Process receipt of deliveries. Answer Supplier Queries relating to invoices and Liaise with depot/stores/suppliers to resolve ongoing issues Investigate and resolve unpaid or On Hold invoices ensuring they are cleared to payment terms Process reports on colleague productivity. Process reports on orders made by stores.



ChannelGrabber Ltd

• United Kingdom
• Software Development
• 1 - 100 Employee

• Accounts and Billing Associate

  • Jan 2019 - Jun 2020

  Processed customers monthly payments. Processing invoices. Answering customers billing queries. Carrying out supplier statement reconciliations and identify missing invoices. Credit Control - keeping on top of overdue payments. Social Media Manager - maintaining social media presence. Processed customers monthly payments. Processing invoices. Answering customers billing queries. Carrying out supplier statement reconciliations and identify missing invoices. Credit Control - keeping on top of overdue payments. Social Media Manager - maintaining social media presence.



Hays

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Associate Service Assistant

  • Oct 2018 - Dec 2018

  (General Medical Centre) Inviting candidates to interview. Seeking references for candidates. Completing basic criminal background checks. Using advanced Excel spreadsheets. Review incoming post and scanning documents. Monitoring various email inboxes and responding to queries. Issuing new contracts and extension contracts. Providing statistic data to other operational areas. (General Medical Centre) Inviting candidates to interview. Seeking references for candidates. Completing basic criminal background checks. Using advanced Excel spreadsheets. Review incoming post and scanning documents. Monitoring various email inboxes and responding to queries. Issuing new contracts and extension contracts. Providing statistic data to other operational areas.



Ajilon

• United States
• Staffing and Recruiting
• 700 & Above Employee

• PPI Case Handler

  • Aug 2017 - Aug 2018

  Collect, collate and summarise information or data, carry out appropriate predefined analysis, ensure completeness and accuracy and provide it to others for use in decision-making. Looking through various systems and bank statements to establish if the customer has made PPI payments. Sending outcome or update Word Document letters to customers. Sending completed outcome excel spreadsheets to PPI companies. Looking through customers banking history to establish if they are eligible for PPI payments. Data Entry of Clients details on excel spreadsheets. Sorting and distributing incoming and outgoing post. Show less



The Co-operative Bank plc

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Service Advisor

  • Aug 2016 - Jan 2017

  Working with vulnerable customers often with financial problems. Processing payments and withdrawals. Setting up and maintaining customers accounts. Dealing with enquiries. Working with vulnerable customers often with financial problems. Processing payments and withdrawals. Setting up and maintaining customers accounts. Dealing with enquiries.



AEGIS

• Manchester, England, United Kingdom

• Customer Service Advisor

  • Sep 2015 - Mar 2016

  Credit Score Expert and Advisor. Provide expertise to internal customer service in the areas of credit restoration, non-credit financial data error and theft correction, and public records corrections. Helping vulnerable customers understand their credit score and help them to come up with a plan of action to improve their score. Credit Score Expert and Advisor. Provide expertise to internal customer service in the areas of credit restoration, non-credit financial data error and theft correction, and public records corrections. Helping vulnerable customers understand their credit score and help them to come up with a plan of action to improve their score.



The Co-operative Bank plc

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Service Advisor

  • Mar 2015 - Jul 2015

  (Temporary 3 month role) Working with vulnerable customers often with financial problems. Helping older customers to understand the online banking system. Processing payments and withdrawals. Setting up and maintaining customers accounts. Dealing with any banking enquiries. (Temporary 3 month role) Working with vulnerable customers often with financial problems. Helping older customers to understand the online banking system. Processing payments and withdrawals. Setting up and maintaining customers accounts. Dealing with any banking enquiries.



ALKHALEEJ TRAINING & EDUCATION

• Saudi Arabia
• Education Administration Programs
• 700 & Above Employee

• English Second Language Instructor

  • Oct 2013 - Oct 2014

  Teaching female students English as a foreign language at Hail University. Adult students with varying levels of ability. Teaching female students English as a foreign language at Hail University. Adult students with varying levels of ability.



Learn English Academy

• Jeonju, North Jeolla, South Korea

• English Second Language Teacher

  • Jul 2012 - Apr 2013

  Teaching young students English as a foreign language at an after school club in South Korea. Students were between the ages of 4 - 14 years old with varing levels of abilities. Teaching young students English as a foreign language at an after school club in South Korea. Students were between the ages of 4 - 14 years old with varing levels of abilities.