Experience

SHR Group

• United States
• Hospitality
• 1 - 100 Employee

• Customer Success Manager

  • Jan 2023 - Present



The University of Southern Mississippi

• United States
• Higher Education
• 700 & Above Employee

• Coordinator of Alumni Connections

  • Jul 2021 - Mar 2022

  I oversee the use of the Ogletree House by alumni and friends and manage the calendar of events for the facility and ensures the rental of the facility is a positive experience. I serve as the staff lead for the Southern Miss Connections, and I am responsible for marketing the platform to both internal and external audiences. My purpose is to serve as the primary liaison between the Association and other campus departments. I oversee the use of the Ogletree House by alumni and friends and manage the calendar of events for the facility and ensures the rental of the facility is a positive experience. I serve as the staff lead for the Southern Miss Connections, and I am responsible for marketing the platform to both internal and external audiences. My purpose is to serve as the primary liaison between the Association and other campus departments.



GuestTek Interactive Entertainment Ltd.

• Canada
• IT Services and IT Consulting
• 300 - 400 Employee

• Corporate Account Manager

  • Oct 2020 - Feb 2021

• Client Relationship Manager Lead

  • Aug 2018 - Oct 2020



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Assistant General Manager

  • Oct 2017 - Mar 2018



McNeill Hotel Company

• United States
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Jul 2016 - Sep 2017



TownePlace Suites by Marriott

• United States
• Hospitality
• 200 - 300 Employee

• Assistant General Manager

  • Nov 2015 - Jul 2016



New Orleans Marriott Downtown at the Convention Center

• New Orleans, LA

• Front Desk Supervisor

  • Jun 2015 - Oct 2015



The University of Southern Mississippi

• United States
• Higher Education
• 700 & Above Employee

• Student Worker

  • Aug 2014 - May 2015



Marriott Vacations Worldwide

• United States
• Hospitality
• 700 & Above Employee

• College Intern

  • May 2014 - Aug 2014

  I worked front desk at Marriott's Heritage Club located in Hilton Head Island, SC. I shadowed the front desk managers and supervisors to gain more experience and knowledge in the field. I also oversaw some activities during my shift for guest in the lobby. All of the interns completed be a project on various projects to present to the general managers on the island at the end of the summer.We innovated a new way to keep staff notified about the QA called "QA Traffic Signs." I worked front desk at Marriott's Heritage Club located in Hilton Head Island, SC. I shadowed the front desk managers and supervisors to gain more experience and knowledge in the field. I also oversaw some activities during my shift for guest in the lobby. All of the interns completed be a project on various projects to present to the general managers on the island at the end of the summer.We innovated a new way to keep staff notified about the QA called "QA Traffic Signs."



Fairfield Inn & Suites by Marriott

• Hospitality
• 700 & Above Employee

• Guest Service Agent

  • Feb 2013 - May 2014