Shania V.
Participant at BreakLine Education- Claim this Profile
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English Native or bilingual proficiency
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German Limited working proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Google Project Management Certificate
CourseraJun, 2022- Nov, 2024 -
CompTIA IT Fundamentals (ITF+) Certification
CompTIAMay, 2022- Nov, 2024 -
Excel in the Real World
LinkedInApr, 2022- Nov, 2024 -
Google IT Support Certificate
CourseraApr, 2022- Nov, 2024
Experience
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BreakLine Education
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United States
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Education Administration Programs
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1 - 100 Employee
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Participant
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Mar 2023 - Present
BreakLine is a career acceleration program for hard-charging, high-performers within underrepresented communities who are interested in pivoting into tech. BreakLine participants find opportunities commensurate with their experience and potential and BreakLine’s partners access a new pipeline of exceptional talent. Participants receive a targeted, robust, results-oriented education. They gain access to opportunities with top tech companies, receive 1-on-1 coaching from the BreakLine team, and become part of a curated community of high-performers. Through virtual and in-person programs, BreakLine provides a behind the scenes look at their partner companies. They host workshops, in-depth discussions with industry leaders, and provide insight into the industry as a whole. Show less
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Amazon Web Services (AWS)
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Datacenter Technician
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Oct 2022 - Feb 2023
Monitored and maintained equipment to ensure optimal performance Troubleshot and analyzed tickets to keep all servers operating and readily available for our clients Developed Red Hat Linux command line skills to perform hardware and network diagnostics Level 2 support – primarily responsible for performing part swaps Documented any work actions performed including repairs and any changes to settings Installed, configured, and maintained servers, hardware components, and storage devices Show less
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Plant Partners - Metrolina Greenhouses
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Retail
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200 - 300 Employee
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Seasonal Merchandiser
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Apr 2022 - Oct 2022
Created and maintained beautiful displays by verifying live plant products were organized & easily shoppable Provided excellent customer service to customers Strengthened collaboration and communication between other merchandisers and store staff/management High attention to detail to confirm all displays looked their best, which led to an increase in sales Created and maintained beautiful displays by verifying live plant products were organized & easily shoppable Provided excellent customer service to customers Strengthened collaboration and communication between other merchandisers and store staff/management High attention to detail to confirm all displays looked their best, which led to an increase in sales
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NPower
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Alumni
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Dec 2021 - Jul 2022
NPower creates pathways to economic prosperity by launching digital careers for military veterans and young adults from underserved communities NPower creates pathways to economic prosperity by launching digital careers for military veterans and young adults from underserved communities
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SAS Retail Services
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United States
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Retail
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700 & Above Employee
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Elite Merchandiser
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Dec 2020 - Jan 2022
Led training for new hires and growth for other teammates through ensuring compliance to standards and goals; showcased effective time-management skills Facilitated creating strong, healthy rapport with store management to deliver beautiful projects on time Responsible for ensuring plans and changes to schedule are adhered to while exceeding client expectations and business needs Utilized valuable decision-making skills to prioritize and manage multiple projects Led training for new hires and growth for other teammates through ensuring compliance to standards and goals; showcased effective time-management skills Facilitated creating strong, healthy rapport with store management to deliver beautiful projects on time Responsible for ensuring plans and changes to schedule are adhered to while exceeding client expectations and business needs Utilized valuable decision-making skills to prioritize and manage multiple projects
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Potbelly Sandwich Works
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United States
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Restaurants
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700 & Above Employee
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Catering Coordinator/Cashier
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Dec 2018 - Nov 2020
Operating POS Generated excellent customer surveys Effective communication and management Excelled at relationship building with customers and my fellow employees Upgraded & revamped the cashier system Operating POS Generated excellent customer surveys Effective communication and management Excelled at relationship building with customers and my fellow employees Upgraded & revamped the cashier system
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Chipotle Mexican Grill
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United States
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Restaurants
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700 & Above Employee
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Kitchen Manager
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Feb 2018 - Nov 2018
Monitored and ensured food safety Assisted and accomplished getting Restaurateur status Boosted customer retention Attained the Kitchen Manager position Monitored and ensured food safety Assisted and accomplished getting Restaurateur status Boosted customer retention Attained the Kitchen Manager position
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Verge Mobile
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United States
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Wireless Services
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100 - 200 Employee
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Sales Associate/Keyholder
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May 2017 - Nov 2017
Outperformed sales targets in my first month Generated and retained sales Improved operations in inventory and variances Used my troubleshooting skills to help customers with their devices Discovered and deployed upselling techniques Collaborated with other sales associates to reach bigger sales goals Used my active learning skills to best recommend products and assist customers Outperformed sales targets in my first month Generated and retained sales Improved operations in inventory and variances Used my troubleshooting skills to help customers with their devices Discovered and deployed upselling techniques Collaborated with other sales associates to reach bigger sales goals Used my active learning skills to best recommend products and assist customers
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MOD Pizza
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United States
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Restaurants
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700 & Above Employee
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Shift Manager
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Mar 2016 - Mar 2017
Learned and developed management skills Showcased excellent customer service skills Molded and influenced new team members Gained knowledge to operate POS Learned and developed management skills Showcased excellent customer service skills Molded and influenced new team members Gained knowledge to operate POS
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Education
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2021 - 2022
NPower
Information Technology -
2011 - 2015
Fairfax High School
Graduate, General Studies
Community
