Shania Dias

Waitress - Executive Lounge at Habtoor Grand Resort, Autograph Collection
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Hospitality
    • 200 - 300 Employee
    • Waitress - Executive Lounge
      • Jul 2022 - Present

      • Provide a warm and welcoming greeting to arriving guests, ensuring a positive first impression. • Effectively address guest inquiries and concerns, maintaining a professional and customer-oriented approach. • Demonstrate in-depth menu knowledge, making personalized recommendations based on guest preferences and dietary restrictions. • Taking customer orders and delivering food and beverages • Collaborate with various departments to ensure seamless communication and coordination, resulting in improved guest satisfaction. • Handle cash and credit card transactions accurately, processing guest payments and preparing bills. • Maintain the cleanliness and organization of the dining area, creating a pleasant and inviting ambiance for guests. Show less

Education

  • Management and Science University
    Bachelors in Hosptality and Toursim Management, Hospitality and Tourism Management
    2021 - 2023
  • Holy Family Convent, Colombo 04

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