Shania Dias
Waitress - Executive Lounge at Habtoor Grand Resort, Autograph Collection- Claim this Profile
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Bio
Experience
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Habtoor Grand Resort, Autograph Collection
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United Arab Emirates
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Hospitality
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200 - 300 Employee
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Waitress - Executive Lounge
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Jul 2022 - Present
• Provide a warm and welcoming greeting to arriving guests, ensuring a positive first impression. • Effectively address guest inquiries and concerns, maintaining a professional and customer-oriented approach. • Demonstrate in-depth menu knowledge, making personalized recommendations based on guest preferences and dietary restrictions. • Taking customer orders and delivering food and beverages • Collaborate with various departments to ensure seamless communication and coordination, resulting in improved guest satisfaction. • Handle cash and credit card transactions accurately, processing guest payments and preparing bills. • Maintain the cleanliness and organization of the dining area, creating a pleasant and inviting ambiance for guests. Show less
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Education
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Management and Science University
Bachelors in Hosptality and Toursim Management, Hospitality and Tourism Management -
Holy Family Convent, Colombo 04