Project Manager

• Oct 2023 - Present

Project Manager

• Jun 2022 - Sep 2023

FNZ is a global financial services company that provides investment platforms to major financial institutions and wealth management firms. As a Project Manager reporting directly under APAC CIO, my role involved implementing Platform Infrastructure, Cloud and Security Projects to host and support FNZ Financial service applications FNZ is a global financial services company that provides investment platforms to major financial institutions and wealth management firms. As a Project Manager reporting directly under APAC CIO, my role involved implementing Platform Infrastructure, Cloud and Security Projects to host and support FNZ Financial service applications

Project Manager

• Jan 2022 - May 2022

Implementation of Data Loss Prevention Projects for APAC Data Protection Services (DPS) Act as Scrum Master and run daily standup, sprint planning, sprint review, product backlog review meetings Manage Projects from Initiation to Closure. Prepare Project governance materials, Project plans, Business/Functional requirement documents, Test plans & implementation plans. Manage enhancements and provide L3 operational support for inhouse developed applications. Implementation of Data Loss Prevention Projects for APAC Data Protection Services (DPS) Act as Scrum Master and run daily standup, sprint planning, sprint review, product backlog review meetings Manage Projects from Initiation to Closure. Prepare Project governance materials, Project plans, Business/Functional requirement documents, Test plans & implementation plans. Manage enhancements and provide L3 operational support for inhouse developed applications.

Project Manager

• Aug 2019 - Nov 2021

Implementation of Cyber Security and IT Security projects in Singapore and Asia Region. Implemented multiple Identity Access Management (IAM) Regional Projects, Data Loss Prevention (DLP) Project, Internet Isolation Project, Secure remote access, Splunk and GSOC related Projects Implementation of Cyber Security and IT Security projects in Singapore and Asia Region. Implemented multiple Identity Access Management (IAM) Regional Projects, Data Loss Prevention (DLP) Project, Internet Isolation Project, Secure remote access, Splunk and GSOC related Projects

Project Manager/Application Service Delivery Manager

• Oct 2015 - Aug 2019

Project Management • Participate and manage User Requirements gathering, documentation and finalization of project scope. Manage change & scope creep • Project Activity and Resource planning. Build Schedules, establish communication plans, manage risks/issues, and measure/report project results. • Manage execution and acceptance of System Integration and User Acceptance Tests • Manage production deployment and production support during Project Guarantee Period. Service… Show more Project Management • Participate and manage User Requirements gathering, documentation and finalization of project scope. Manage change & scope creep • Project Activity and Resource planning. Build Schedules, establish communication plans, manage risks/issues, and measure/report project results. • Manage execution and acceptance of System Integration and User Acceptance Tests • Manage production deployment and production support during Project Guarantee Period. Service Delivery Management • Manage critical ICT system operating 24x7 with a team of 18 Engineers from cross-IT domain (application, infra and endpoints) with 24x7 Service Desk • Managed Level 1,2 and 3 Operations support, Incident Management, DR Swing, Change Management: ensuring contractual Service Level Agreements (SLA) are met • Managed annual operations and system audits. Managed follow-up actions to close audit findings Show less Project Management • Participate and manage User Requirements gathering, documentation and finalization of project scope. Manage change & scope creep • Project Activity and Resource planning. Build Schedules, establish communication plans, manage risks/issues, and measure/report project results. • Manage execution and acceptance of System Integration and User Acceptance Tests • Manage production deployment and production support during Project Guarantee Period. Service… Show more Project Management • Participate and manage User Requirements gathering, documentation and finalization of project scope. Manage change & scope creep • Project Activity and Resource planning. Build Schedules, establish communication plans, manage risks/issues, and measure/report project results. • Manage execution and acceptance of System Integration and User Acceptance Tests • Manage production deployment and production support during Project Guarantee Period. Service Delivery Management • Manage critical ICT system operating 24x7 with a team of 18 Engineers from cross-IT domain (application, infra and endpoints) with 24x7 Service Desk • Managed Level 1,2 and 3 Operations support, Incident Management, DR Swing, Change Management: ensuring contractual Service Level Agreements (SLA) are met • Managed annual operations and system audits. Managed follow-up actions to close audit findings Show less

Project Manager

• Nov 2012 - Jun 2015

OneEmpower is the leading provider of loyalty management and customer transaction management solution in the banking and retail industry in its chosen markets. Scope of project involved reward, transfer and redemption of loyalty credits based on configurable rules setup in the Loyalty application. Projects involved integration (web services/batch) with multiple client systems such as the customer information systems, credit card and other product and transaction source systems, data warehouse… Show more OneEmpower is the leading provider of loyalty management and customer transaction management solution in the banking and retail industry in its chosen markets. Scope of project involved reward, transfer and redemption of loyalty credits based on configurable rules setup in the Loyalty application. Projects involved integration (web services/batch) with multiple client systems such as the customer information systems, credit card and other product and transaction source systems, data warehouse, multiple channels such as website, mobile app, Interactive Voice Response (IVR), Point of Sale (POS),SMS, email, Third party Merchant systems and reporting systems. Technologies involved JSP, Java, Webservices, Batch interface, ISO8583 protocol, SQL (oracle, Postgre, DB2). Implemented projects for clients such as : Siam Commercial Bank (SCB Thailand), Starhub, Citibank, DBS, Maybank, Visa, Halva Loyalty (Kazakhstan), Global Loyalty Indonesia Show less OneEmpower is the leading provider of loyalty management and customer transaction management solution in the banking and retail industry in its chosen markets. Scope of project involved reward, transfer and redemption of loyalty credits based on configurable rules setup in the Loyalty application. Projects involved integration (web services/batch) with multiple client systems such as the customer information systems, credit card and other product and transaction source systems, data warehouse… Show more OneEmpower is the leading provider of loyalty management and customer transaction management solution in the banking and retail industry in its chosen markets. Scope of project involved reward, transfer and redemption of loyalty credits based on configurable rules setup in the Loyalty application. Projects involved integration (web services/batch) with multiple client systems such as the customer information systems, credit card and other product and transaction source systems, data warehouse, multiple channels such as website, mobile app, Interactive Voice Response (IVR), Point of Sale (POS),SMS, email, Third party Merchant systems and reporting systems. Technologies involved JSP, Java, Webservices, Batch interface, ISO8583 protocol, SQL (oracle, Postgre, DB2). Implemented projects for clients such as : Siam Commercial Bank (SCB Thailand), Starhub, Citibank, DBS, Maybank, Visa, Halva Loyalty (Kazakhstan), Global Loyalty Indonesia Show less

Project Manager

• Sep 2002 - Oct 2012

McAlister & Co. Ltd, formerly known as MPL Pte Ltd is a provider of System Integration services in the Communication industry. My roles and responsibilities were as follows Manage the end to end life cycle of project from Project Initiation to Project closing Provide operations support McAlister & Co. Ltd, formerly known as MPL Pte Ltd is a provider of System Integration services in the Communication industry. My roles and responsibilities were as follows Manage the end to end life cycle of project from Project Initiation to Project closing Provide operations support

Head of Operations

• Aug 2011 - Jul 2012

PT. Infratech is the leading provider of Nationwide Turnkey setup of 3G Base Transceiver Stations in Indonesia. My roles and responsibilities were as follows • Manage the operations for Site Acquisition, Civil Mechanical and Electrical Works, Power Line Connection, Telecom Equipment Installation, Managed Services – Preventive and Corrective Maintenance). • Lead a Command and Operations Centre for monitoring and control of Cost, Material, Resources, Progress and invoicing. • Standardize… Show more PT. Infratech is the leading provider of Nationwide Turnkey setup of 3G Base Transceiver Stations in Indonesia. My roles and responsibilities were as follows • Manage the operations for Site Acquisition, Civil Mechanical and Electrical Works, Power Line Connection, Telecom Equipment Installation, Managed Services – Preventive and Corrective Maintenance). • Lead a Command and Operations Centre for monitoring and control of Cost, Material, Resources, Progress and invoicing. • Standardize process for Telecom Installation and Managed Services. Show less PT. Infratech is the leading provider of Nationwide Turnkey setup of 3G Base Transceiver Stations in Indonesia. My roles and responsibilities were as follows • Manage the operations for Site Acquisition, Civil Mechanical and Electrical Works, Power Line Connection, Telecom Equipment Installation, Managed Services – Preventive and Corrective Maintenance). • Lead a Command and Operations Centre for monitoring and control of Cost, Material, Resources, Progress and invoicing. • Standardize… Show more PT. Infratech is the leading provider of Nationwide Turnkey setup of 3G Base Transceiver Stations in Indonesia. My roles and responsibilities were as follows • Manage the operations for Site Acquisition, Civil Mechanical and Electrical Works, Power Line Connection, Telecom Equipment Installation, Managed Services – Preventive and Corrective Maintenance). • Lead a Command and Operations Centre for monitoring and control of Cost, Material, Resources, Progress and invoicing. • Standardize process for Telecom Installation and Managed Services. Show less