Shaneka Demer
RN Health Coach at Envolve Health- Claim this Profile
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Bio
Credentials
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Certified Tobacco Treatment Specialist
University of ArizonaDec, 2016- Nov, 2024
Experience
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Envolve Health
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Hospitals and Health Care
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1 - 100 Employee
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RN Health Coach
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Feb 2012 - Present
Health Coach-Team Lead (2017-2018) Supported the Clinical Operations Manager and assigned team by monitoring and managing reports, member management platform, and assisted staff with member issues. • Monitored daily productivity for Health Coach Team either in-house or in the field to meet guidelines and standards per company requirements. • Worked with Health Coach Team regarding day-to-day operations in order to improve efficiencies and address immediate questions and concerns. • Collaborated with Clinical Operations Manager regarding client service issues, employee issues, questions/concerns on accounts, company goals, training, and team meetings. • Reviewed and monitored the Health Coaches, Care Support Representatives, and Clinical Assistants scheduling and availability. • Monitored, assessed, and corrected issues with team/account specific entities including member queues, reports, referrals, etc. Health Coach (2012-2017) Acted as the Health Coach for members with coronary artery disease, heart failure, hypertension, and hyperlipidemia. • Functioned as the Lifestyle Coach and tobacco treatment specialist for members who seek assistance with tobacco cessation. • Coordinated, trained and managed a nine-day and 12-day preceptor program for new employees, Health Coaches and Care Support Representatives, regarding day-to-day operations, job duties, reporting and protocols. Show less
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Audubon Home Health
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Baton Rouge, Louisiana
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Field RN
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Mar 2010 - Apr 2011
Field RN Provided in-home care to home bound patients. • Assessed and documented patient status and notified physicians of clinical changes. • Educated patients/families on disease processes including symptoms, management, and exacerbations. • Assisted patients/families with holistic care and case management, including the use of community resources. Field RN Provided in-home care to home bound patients. • Assessed and documented patient status and notified physicians of clinical changes. • Educated patients/families on disease processes including symptoms, management, and exacerbations. • Assisted patients/families with holistic care and case management, including the use of community resources.
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Our Lady of the Lake
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United States
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Hospitals and Health Care
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700 & Above Employee
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Staff/Float Pool RN
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Jan 2000 - Mar 2010
Float Pool RN (2003-2010) Performed duties of a staff nurse, but worked shifts on varying hospital units. • Assigned to perform duties of a staff nurse in various specialty areas of nursing including medicine, cardiology, neurology, oncology, post-surgery, medical/surgical, orthopedics, skilled nursing, nephrology, rehabilitation medicine, respiratory care. • Assigned as charge nurse on various units. In charge of other RNs, LPNs, CNAs. Staff RN (2000-2003) Promoted and restored patients’ health by completing the nursing process. Staff Nurse on a medical unit. • Collaborated with physicians and multidisciplinary team members. • Provided physical and emotional support to patients, friends and families. • Provided hands-on care to patients and performed appropriate treatments as ordered by physicians in an accurate and timely manner. • Observed and monitored patients’ conditions, maintained records and communicated with doctors. • Initiated emergency resuscitative measures according to adult resuscitation and advanced life support protocols. Show less
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Education
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Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (BS), Registered Nursing/Registered Nurse