Student Success Manager

• Jan 2012 - Present

Student Success Manager

• Jan 2012 - Present

As a Student Success Manager I am dedicated to enrolling and guiding prospective students through the pre-enrollment process and on through post-enrollment process. My responsibilities include offering dedicated, hands on and proactive support, meeting any student needs (course selections, time management tools, career insight and employment trends, study skills, and motivation) as the student matriculates through their respective program.

Admission Specialist

• Jan 2014 - Present

Interview prospective students for the University's associate and undergraduate programs  Act as a motivator for students and their desired goals  Understand their motivation for continuing their education  Understand and identify the obstacles that could eliminate the university from being the school of choice  Help select right degree program and advise regarding admissions and degree completion requirements, in addition to general finance requirements.  Improved student retention by providing continued support for students enrolled in degree programs  Participated on various pilot programs. Participants were carefully selected to test new company initiatives, marketing strategies with regard to increasing student enrollment and business. Show less

Owner

• Jan 2011 - Present

Wide spread experience and proven track record in event designing for all types of events Well connected with different florists, caterers, photographers and other people and organizations providing service and manpower solution for events Ability to design and develop the appearance of the venue best suited to the event requirement Excellent organizational, communication and coordination skills Flexible to work in rotational shifts to fulfill project requirements Highly creative and passionate to deliver my best in every project Multitasking and problem solving skills Ability to develop and maintain professional rapport with clients and employees Show less

Regional Traffic Supervisor

• Jan 2005 - Nov 2009

Hands-on manager with experience in a full range of operations including strategic and tactical business planning, finance, human resources, customer service, purchasing and inventory management. Excellent financial skills for effective forecasting, budgeting and negotiations.  Hired and Supervised 75 Regional Drivers.  Organized and coordinated fleet movement daily with branches, dealerships, and maintenance that enabled all production targets to be met.  Coordinated purchase and receipt of vehicles and aftermarket equipment.  Through superior management and structure simultaneously increased production and quality.  Reduced the operating cost by 65% and increased customer satisfaction by 100% Show less

Account Service Representative

• Feb 2004 - Jan 2005

Consistently earned top ranks in sales performance by re-building relationships with severely tarnished accounts.  Promoted to Regional Traffic Supervisor because of superior customer relations, negotiation ability, and proven profit achievement.  Increased sales by 80% on a quarterly basis.  Created and managed the implementation of a short, medium, and long term strategy for the fleet program.  Built strong collaborative relationships with key internal and external fleet stakeholder groups.  Kept constantly abreast of key fleet-related developments and trends, such as market forces, competition, technology, etc.  Negotiated price with dealerships for purchase of vehicles and aftermarket equipment. Show less

Inside Corporate Accounts Manager

• Nov 2003 - Feb 2004

 Led region to highest operating profit, sales numbers, customer satisfaction rating, and income per car for five consecutive months.  Led branch to highest customer service rating in area three consecutive months.  Responsible for utilizing automobile fleet and ensuring daily branch operations are in order.  Accountable for increasing operating profits and decreasing branch expenses.  Responsible for collecting on defaulted accounts, ensuring current customers are up to date with deposits, and tracking daily sales numbers. Show less

Management Trainee Program

• Mar 2003 - Nov 2003

Awarded Area MVP recognition for superior customer service.  Trained new rental reps and increased office revenue.  Collected on delinquent accounts using concise and direct negotiations; maintaining the business relationship.  Provided superior customer service as guided by the company mission statement; efficiently communicated, influenced and interacted with all types of customers, vendors, and co-workers.  Effectively marketed the company and products to dealerships, body shops and hotels.  Used Enterprise’s Wide Area Network (WAN), or ECARS, to maintain a database of Insurance auto rentals, upkeep customer reservations and collect money from Automobile Dealerships, customers and past-due accounts. Show less