Experience

Whitsunday Regional Council

• Australia
• Government Administration
• 1 - 100 Employee

• Systems Analyst

  • Dec 2018 - Present

  Migrating legacy ERP system to modern solution. Doing it tough at Airlie Beach. Migrating legacy ERP system to modern solution. Doing it tough at Airlie Beach.



Brisbane City Council

• Australia
• Government Administration
• 700 & Above Employee

• IT Solutions Designer

  • Jul 2010 - May 2018

  * As an IT Solution Designer I produce both technical and non-technical documentation to create and implement IT hardware and software into Council's infrastructure.* Governing frameworks created by Enterprise architects and standards stipulated by Council's IT Solution and Security Architects and popular industry standards are used to ensure my design falls within expectations Council.Duties:* Design IT solutions for seemless integration into Council's infrastructure.* Analysis of business requirements* Design and develop solutions using existing infrastructure or cloud solutions. ie. SaaS, PaaS, IaaS services, which meet business requirements.* Ensure design complies with IT Security and Solution Architecture frameworks.* Ensure design compiles with corporate IT direction.* Create and Document business non-functional requirements* Liaison with customers, stakeholders, vendors and internal staff is required * Provide technical support and assistance to implementation teams.* Broad knowledge of IT software including popular RDBMS databases such as geospatial databases, Oracle, SQL Server. Show less

• Analyst / Programmer

  • Sep 2005 - Jul 2010

  Analyst/Programmer for the Corporate Small System software applications.In this role I was required to document, design, develop and support Council's Small System software applications. I was also required to provide support to Council's legacy software systems.Duties: * Logging of incidents and change requests using our Service Management system.* Capture and documenting user requirements * Documenting and design software solutions to meet user requirements.* Provide technical support to team members* Design and create software based reports using popular software such as Crystal Reports, MS Access or MS Excel.* Liaise with vendors and provide assistance to integrate software into Council's IT infrastructure.* Assist on projects where required.* Document bugs and fixes in central support web site.Languages: Microsoft Visual Basic 5 (onwards) Microsoft Visual Basic .Net Windows/Unix Scripting Java scripting Show less



FAI Insurance

• Brisbane

• IT Support

  • Dec 1996 - Oct 1998

  During this time, I worked as the IT Support Officer at FAI's Call Centre based at Milton. My duties included: * Providing general IT support to the Call Centre staff * Implement software updates * Maintain the quoting system database * Administration of the Call Centre's PABX system * Creation of reports both on a scheduled and an ad hoc basis. * Extraction of data from quoting system for reporting purposes. * Administration of the local area network; including user and group creation and security * Provide on-call service Show less