Experience

Wilson College

• Higher Education
• 200 - 300 Employee

• Head Coach Women's Basketball

  • Jun 2021 - Present



Elizabethtown College

• United States
• Higher Education
• 500 - 600 Employee

• Assistant Women's Basketball Coach

  • Jun 2018 - Jun 2021

• Coordinator of Employer Engagement and Job Development

  • Sep 2017 - Jun 2021

  Develop a comprehensive employer engagement program through data analysis, student mentoring, event management, and job development.



Thaddeus Stevens College of Technology

• United States
• Higher Education
• 100 - 200 Employee

• Assistant Coach, Men's Basketball

  • Jul 2016 - May 2018

  * Practice planning, skill development, player counseling, and opponent scouting* Academic leadership, reporting, and study session facilitator* Game management, statistics, media relations, video operations, and film exchange* Recruiting coordinator and prospective student-athlete scout* Assistant scheduling coordinator - scrimmages and expanded game schedule for 2017-2018 * Practice planning, skill development, player counseling, and opponent scouting* Academic leadership, reporting, and study session facilitator* Game management, statistics, media relations, video operations, and film exchange* Recruiting coordinator and prospective student-athlete scout* Assistant scheduling coordinator - scrimmages and expanded game schedule for 2017-2018



Penn Manor School District

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Freshman-JV Girls Basketball Coach

  • Jun 2015 - May 2017



Fox Chapel Publishing

• Book and Periodical Publishing
• 1 - 100 Employee

• Manager: E-commerce & Online Marketing / Customer Service Manager / Sales & Marketing Support Mgr

  • Sep 2009 - Feb 2017

  * Increased direct to consumer online sales revenue over 25% each year* Grew Amazon Advantage storefront account from $10k/month to over $125k/month* Daily oversight of the customer service team, consumer sales, and magazine subscription renewals* Created company’s first digital products, resulting in +$32k first year net revenue* Improved natural search engine rankings for top 6 sites (CMS and e-commerce) from 30th page or greater to first page (usually top 3) for respective top keywords* Oversaw all website and online marketing initiatives and site maintenance for 3 e-commerce and 3 community sites (ASPDNSF, Volusion, BigCommerce, Magento, Vivvo, and WPMU)* Managed Google services for private domain (email, calendars, drive, etc.) * Managed IT and web development outsourcing through Odesk and local partnerships* Led weekly production meetings for work-order status and project management updates



Lancaster Country Day School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Girls Basketball Coach

  • 2014 - 2015



Millersville University

• United States
• Fundraising
• 1 - 100 Employee

• Program Coordinator - The Corporate University

  • May 2005 - Nov 2009

  * Corporate liaison throughout central PA for workforce and professional development* Initiated and co-developed ITQ process for trainers, consultants, and facilitators* Created a new budgeting model mid-year resulting in increased net margins over 10% first year* Increased WEDnetPA (Workforce Economic Development Network, www.wednetpa.com) invoicing from 67% to 94.93% first year on 33% additional allocation* Oversaw the expansion of The Corporate University to the Capital Region (Harrisburg, PA)* Created successful open-enrollment program for PMP certification training with partnership with the Delaware Valley Project Management Institute* Overhauled email marketing software, initiatives, and strategies resulting in 50% reduction in unsubscribes and 18% increase in open rates * Co-developed launch presentations and original website for the Nonprofit Resource Network



Northglade Holding Group, Inc.

• Partner

  • Mar 2003 - Apr 2005

  Co-directed operation of a 4 territory, 7 office franchise including: securing networks, lease negotiations, recruiting, training, marketing, growth, retention, developing career path, etc.* Personally credited with business increases of 9% volume and 14% revenue* Increased operating profit from 31% to 34% first year* Implemented mid-season team building incentive for employees* Networked call center with direct access to processing data to streamline customer service calls* Networked local offices with office main computers* Installation and monitoring of key-logging software targeting cyber-theft* Directed territory analysis for local and national expansion efforts* Liaison with other franchisees to build cooperative support structure for a select groupPlastics industry: projects with PPG Ohio, Pieriplast Peru, and Liz Claiborne NY including coating equipment design, new product development, and packaging and artwork design* Freelance website design, networking, and IT assistance* Network install and set-up of Toshiba Magnia server with Time Matters legal practice software for small practice law firm* Jscript support for web camera installation at local ski resort* Website development and IT assistance for multiple small businesses* County Chamber of Commerce website redesign review* VoIP phone installation for multiple offices - Packet8 phone systems and service



Kreative Plastics, Inc.

• Process Engineer / Sales Manager / Operations Manager

  • Oct 1995 - Feb 2003

  Responsible for daily operations of a custom decorating facility targeting high line cosmetic, biomedical, and personal healthcare industries.* Set-up the foundation of the customer service department for Quest* Conducted daily production control meetings and co-developed all production schedules* Operations: ordering/allocating materials, process design, quality, reporting, training, etc.* All customer contact including: sales calls, quoting, and product development* Exceeded first year’s sales requirement by 40%* Oversaw plant expansion from 32,000 sq. ft. to 110,000 sq. ft.* Negotiated blanket ordering to receive discounted pricing and reduced freight costs* Coordinated recruiting, hiring, training, & team building programs for employees (all levels)* Co-developed new employee manual and enforced company policies and procedures* Co-engineered EDGE TECHNOLOGIES barrier coating testing and pilot launch for PET bottling – co-development project with DuPont Industrial Coatings for increased oxygen barrier properties of PET bottles* Successfully presented VOC (volatile organic compound) argument to Maryland Air & Radiation Management division to re-write VOC regulations for plastic container coating applications after the deregulation of acetone* Awarded SBA grant for technology development* Led plant-wide TQM implementation* Inside & outside sales support, quality inspections, and design consulting to top industry clients* Co-designed proprietary chain-on-edge coating equipment* Procured new semi-automatic printing equipment - completed permitting and installation* Evaluated customized manufacturing decorating processes and created standard operating procedures for production, quality, and sales teams* Monitored chemical inventories, formulations, and required HAZMAT and EPA reports* Production scheduling across 3 shifts and implemented quality assurance procedures* Managed inventory systems for materials and components



Black Bear Tavern & Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Weekend Manager

  • Aug 1999 - Jan 2003



Essentials USA

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Regional General Manager

  • May 1992 - Oct 1995

  * Exceeded retail sales goals for three straight years* Oversaw all aspects of opening two additional stores in 1994* Reduced loss rate by 15% over term of employment * Exceeded retail sales goals for three straight years* Oversaw all aspects of opening two additional stores in 1994* Reduced loss rate by 15% over term of employment



Nacho Pete's Restaurant

• Manager

  • Aug 1990 - May 1992